Renaissance Nashville, Nashville, Bill

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OpinionWell
Rank

11th

Out of 296

Renaissance Nashville	Average Price: $233 Check Rates

Hotel Class:

611 Commerce Street

Nashville, 37203 View map

4-Star Hotel Rank: 4 of 9
Average review rating: 3.93

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (38) , MyTravelGuide (215) , Travelocity (12) , TripAdvisor (358) , YahooTravel (19)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (14) bar (110) bathroom (72) bed (76) bill (12) breakfast (61) charge (32) check in (45) check out (18) concierge (41) cost (20) deal (10) decor (14) dinner (29) discount (18) downtown (117) fee (13) food (79) front desk (70) hotel (602) housekeeping (22) lobby (81) location (221) lunch (12) manager (16) parking (87) pillow (11) pool (28) price (51) rate (23) recommend (37) restaurant (116) room (551) room service (34) service (119) sheets (10) shower (33) shuttle (15) staff (186) street (82) suite (9) to park (12) towel (17) tub (10) valet (53) valet parking (23) value (13) view (94) walk (98) wireless (17)

Bill	Appears in 12 comments. 50% wrote positive comments about bill

The following words were used in comments with Bill:
errors (2) food (2) night (2)

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1. We were charged for one day valet that we did not use but they corrected the bill when we pointed out the error.

"Location couldn't be better - would definitely stay again, just not in the summer. " Read full review on TripAdvisor 12/26/2010 Vote

2. My bill says $29.50.

"Nice hotel, poor service " Read full review on TripAdvisor 3/22/2012 Vote

3. Had dinner at the CSG restaurant in the hotel and it was very good as well and also had a 25% discount applied to the food portion of the bill.

"Needs housekeeping improvement " Read full review on TripAdvisor 3/9/2012 Vote

4. on our bill.

"Location, location, location " Read full review on TripAdvisor 2/12/2012 Vote

5. Tax on the bill was about $40 dollars making our room about $300 each night.

"Great location " Read full review on TripAdvisor 10/4/2011 Vote

6. Not sure what the problem was, but the clerk made an adjustment to our bill and we were satisfied.

"Great location! " Read full review on TripAdvisor 9/2/2011 Vote

7. When my husband questioned the bill, the front desk person told him that he could not give him the 25% discount because we should have told our server that we were rewards members when we ate, and that he could not go back and apply our $100 coupon, that it would have to go through accounting.

"Awesome location...Bad customer service " Read full review on TripAdvisor 9/7/2009 Vote

8. Upon receiving our final bill, I noticed that not only had the $100 coupon not been applied to our account, we also had not been given a 25% discount on our food.

"Awesome location...Bad customer service " Read full review on TripAdvisor 9/7/2009 Vote

9. Amazingly, the front desk person took the $100 off our bill.

"Awesome location...Bad customer service " Read full review on TripAdvisor 9/7/2009 Vote

10. The BadOK, guys, I called and emailed three (3) times before I arrived to confirm that the internet service was included in my rate - and when I checked out, you put it on my bill anyway.

"$27 a day for parking, what is this, NEW YORK ??? " Read full review on TripAdvisor 4/27/2009 Vote