Hyatt Hotel Miami, Miami, Service

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Rank

29th

Out of 468

Hyatt Hotel Miami	Average Price: $191 Check Rates

Hotel Class:

400 South East Second Avenue

Miami, 33131-2197 View map

4-Star Hotel Rank: 7 of 58
Average review rating: 3.14

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (73) , MyTravelGuide (1135) , Travelocity (6) , TripAdvisor (556) , YahooTravel (36)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (20) balcony (52) bar (77) bath (22) bathroom (154) beach (112) bed (110) bill (15) breakfast (147) charge (37) check in (78) check out (20) closet (25) concierge (43) cost (44) deal (25) decor (19) dinner (38) downtown (168) food (132) front desk (106) gym (30) hotel (1051) housekeeping (20) lobby (112) location (222) manager (21) money (24) parking (121) pillow (18) pool (79) price (99) rate (55) recommend (55) restaurant (188) room (952) room service (43) service (197) shower (45) staff (314) street (36) suite (63) towel (23) tub (21) valet (60) valet parking (34) value (22) view (98) walk (121) wireless (25)

Service

Appears in 197 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
clean (14) customer (22) desk (13) downtown (8) excellent (23) food (22) friendly (14) good (31) great (41) helpful (9) hotel (47) liked (12) location (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. In the end, for the value of the rooms, location, and service this is a very good property.

"Solid Spot Downtown " Read full review on TripAdvisor 5/18/2012 Vote

2. What really made this stay was the excellent service - all of the staff were very friendly and helpful.

"The staff and food make it worthwhile, but ask for a quiet room. " Read full review on TripAdvisor 5/18/2012 Vote

3. For the amount of people and traffic at the hotel, I have to say that the service was fantastic and the location was very good.

"Challenges Overcomed By Great Service " Read full review on TripAdvisor 5/18/2012 Vote

4. Lobby/Service/AmmenitiesDespite the large number of people that were staying at this hotel (or came for the convention center) the service was magnificent.

"Challenges Overcomed By Great Service " Read full review on TripAdvisor 5/18/2012 Vote

5. First positive is the Excellent customer service at this hotel.

"Rooms a bit outdated, but not a bad place at all " Read full review on TripAdvisor 5/17/2012 Vote

6. I had Room Service twice and on both occasions I found the service exemplary and friendly and the food delicious, but extremely expensive.

"Friendly Staff, tired rooms... " Read full review on TripAdvisor 5/15/2012 Vote

7. Service is good.

"Good location, but dated property " Read full review on TripAdvisor 5/12/2012 Vote

8. the personal attention received was great, just because I stayed at a suite the service is a bit better.

"Nice... " Read full review on TripAdvisor 3/8/2012 Vote

9. The food was bland,but service was nice.

"Would not beour first choice of hotel in Miami! " Read full review on TripAdvisor 2/27/2012 Vote

10. Date of Stay: Sunday, 2/5/12 - Wednesday, 2/8/12Length of Stay: 3 NightsIn a nutshell, this is a very amazing Hyatt in Downtown Miami -- a perfect location for any event downtown -- and it exhibits truly excellent customer service.

"A Truly Excellent Stay in Downtown Miami!!! " Read full review on TripAdvisor 2/8/2012 Vote