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Rank
29th
Out of 468

Hyatt Hotel Miami

Average Price: $191  
 
Hotel Class:
400 South East Second Avenue
Miami, 33131-2197 View map  
4-Star Hotel Rank: 7 of 58
Average review rating: 3.14
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (73) , MyTravelGuide (1135) , Travelocity (6) , TripAdvisor (556) , YahooTravel (36)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 106 comments. 
88% wrote positive comments about front desk
The following words were used in comments with Front desk:
complain (5)   concierge (8)   desk (111)   experience (5)   floor (4)   friendly (12)   great (5)   helpful (17)   hotel (12)   management (6)   nice (7)   welcoming (4)    
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1. Front desk and room service are outstanding.
"Solid Spot Downtown " Read full review on TripAdvisor   5/18/2012 Vote      
2. The front desk staff are very friendly and recommend affordable upgrades.
"Challenges Overcomed By Great Service " Read full review on TripAdvisor   5/18/2012 Vote      
3. The staff was soooooo nice - the girl at the front desk even included the buffet breakfast for me because I was traveling alone -I would recommend this hotel without hesitation - and would stay here again if I get back to Miami .
"STAFF CAN'T BE BEAT ! " Read full review on TripAdvisor   5/15/2012 Vote      
4. We mentioned these cleaning issues to Melanie at the front desk, and she was very helpful.
"Would not beour first choice of hotel in Miami! " Read full review on TripAdvisor   2/27/2012 Vote      
5. The front desk person was exceptionally nice.
"Much better than expected " Read full review on TripAdvisor   2/1/2012 Vote      
6. I was pleased the next morning to arrive downstairs and be greeted by name by both the front desk agent and the bellman.
"Super hotel right in the heart of Miami " Read full review on TripAdvisor   1/25/2012 Vote      
7. Upon checking in, the front desk agent came out from behind her desk and took me to the bellman, saying if I had any questions he is the best one to come to (wish I could remember his name) him.
"Super hotel right in the heart of Miami " Read full review on TripAdvisor   1/25/2012 Vote      
8. The front desk staff were very friendly and professional.
"Pre-cruise, this is the place to stay. Close to everything, including the Port of Miami. " Read full review on TripAdvisor   1/16/2012 Vote      
9. The Hyatt front desk person was so sympathetic to her horrible experience at the other hotel, that she voluntarily upgraded her room and sent up room service free of charge.
"ABOVE AND BEYOND CUSTOMER SERVICE " Read full review on TripAdvisor   12/19/2011 Vote      
10. Jacquelyn at the front desk was especially helpful with resolving an issue that i had.
"convenient option for business travel " Read full review on TripAdvisor   12/8/2011 Vote      
   
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