Miami Conrad, Miami, Front Desk

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Rank

17th

Out of 468

Miami Conrad	Average Price: $218 Check Rates

Hotel Class:

Espirito Santo Plana, 1395 Brickell Avenue

Miami, 33131 View map

5-Star Hotel Rank: 4 of 16
Average review rating: 3.86

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (14) , MyTravelGuide (2) , Travelocity (7) , Expedia (32) , TripAdvisor (295)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (23) balcony (15) bar (85) bathroom (90) beach (95) bed (54) bill (23) breakfast (109) charge (21) check in (56) check out (19) complimentary (15) concierge (39) cost (23) deal (16) decor (13) dinner (21) downtown (49) fee (12) food (69) front desk (74) gym (19) hotel (545) housekeeping (22) lobby (86) location (115) lunch (13) manager (25) ocean (12) parking (46) pillow (15) pool (116) price (49) rate (35) recommend (40) restaurant (139) room (492) room service (39) service (172) shower (43) spa (32) staff (156) street (35) suite (46) towel (21) tub (14) valet (44) valet parking (18) view (155) walk (41)

Front desk

Appears in 74 comments.

86% wrote positive comments about front desk

The following words were used in comments with Front desk:
free (5) good (8) helpful (6) hotel (14) management (7) nice (7) night (5)

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1. Katherine at the front desk was extremely courteous and efficient.

"Great place, great service " Read full review on TripAdvisor 4/12/2012 Vote

2. Service was excellent - from the front desk check-in to the room service personnel.

"Nice Property, Excellent Service, Somewhat Overpriced " Read full review on TripAdvisor 4/5/2012 Vote

3. Also, the concierge and front desks provided free bottles of water, which was nice.

"Ok, but overpriced! " Read full review on TripAdvisor 3/19/2012 Vote

4. Kudos to the front desk, valet parking and concierge.

"Good Hotel in Downtown Miami. Friendly staff! " Read full review on TripAdvisor 2/9/2012 Vote

5. The front desk staff is very nice as well.

"Doesn't live up to expectations, various nuisances. " Read full review on TripAdvisor 12/16/2011 Vote

6. Noteworthy was the helpful welcome from the Front Desk, particularly Jenny who continued to provide outstanding service to us throughout our stay.

"Delightful Week at The Conrad Miami " Read full review on TripAdvisor 10/8/2011 Vote

7. The front desk staff was tremendous.

"My rating 5Star " Read full review on TripAdvisor 9/15/2011 Vote

8. When anyone at the front desk recognized us we were asked how the stay was going and each time we related our experiences - good on some days and poor on others.

"Superficially great; down deep? Superficial " Read full review on TripAdvisor 8/27/2011 Vote

9. Having stayed for an extended period and having such a poor experience I expected to have something happen at the front desk upon checkout - a free night, extra points - something, anything to indicate that the organization cared about our experience in their building.

"Superficially great; down deep? Superficial " Read full review on TripAdvisor 8/27/2011 Vote

10. The front desk also offered me a free drink ticket to be used at the restaurant or pool bar.

"Excellent Service and Cute Boutique Hotel " Read full review on TripAdvisor 6/16/2011 Vote