Miami Conrad, Miami, Check In

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Rank

17th

Out of 468

Miami Conrad	Average Price: $218 Check Rates

Hotel Class:

Espirito Santo Plana, 1395 Brickell Avenue

Miami, 33131 View map

5-Star Hotel Rank: 4 of 16
Average review rating: 3.86

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (2) , Travelocity (7) , TripAdvisor (295) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (23) balcony (15) bar (85) bathroom (90) beach (95) bed (54) bill (23) breakfast (109) charge (21) check in (56) check out (19) complimentary (15) concierge (39) cost (23) deal (16) decor (13) dinner (21) downtown (49) fee (12) food (69) front desk (74) gym (19) hotel (545) housekeeping (22) lobby (86) location (115) lunch (13) manager (25) ocean (12) parking (46) pillow (15) pool (116) price (49) rate (35) recommend (40) restaurant (139) room (492) room service (39) service (172) shower (43) spa (32) staff (156) street (35) suite (46) towel (21) tub (14) valet (44) valet parking (18) view (155) walk (41)

Check in

Appears in 56 comments.

80% wrote positive comments about check in

The following words were used in comments with Check in:
great (5) helpful (3) hotel (10) lobby (9) location (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was excellent - from the front desk check-in to the room service personnel.

"Nice Property, Excellent Service, Somewhat Overpriced " Read full review on TripAdvisor 4/5/2012 Vote

2. The views from the 25th floor (check in) are superb, overlooking the port, Biscayne Bay and South Beach.

"Expensive but worth it " Read full review on TripAdvisor 11/17/2011 Vote

3. It was an excellent check in for us.

"Awesome Thunderstorm " Read full review on TripAdvisor 10/14/2011 Vote

4. Even though I arrived at 8am to the hotel, I was given a complimentary early check-in in no time.

"Gorgeous hotel! " Read full review on TripAdvisor 8/18/2011 Vote

5. The only issue I can really find with service (and it didn't bother me one bit) was that I was offered a free paper at check in which I took only because it was offered free, but it never arrived.

"Beautiful building in great location with great service " Read full review on TripAdvisor 7/6/2011 Vote

6. On the bright side, I was given a free drink coupon at check in redeemable at the atrium lobby bar which was nicely decorated and had a great view.

"Beautiful building in great location with great service " Read full review on TripAdvisor 7/6/2011 Vote

7. Hotel accommodated a very early check-in outside of industry norms.

"Great location, staff, view of beaches and ammenities at this premier hotel " Read full review on TripAdvisor 5/1/2011 Vote

8. The check-in staff is knowledgeable and professional; they truly made me feel welcomed.

"Bearing the Name CONRAD, I Expected More. " Read full review on TripAdvisor 3/5/2011 Vote

9. The staff was amazingly helpful, even arranging an early check-in at 6:00 AM.

"Excellent Hotel, Good Service " Read full review on TripAdvisor 2/28/2011 Vote

10. What I Liked:- Service was great at the front desk (Marilou) and the concierge desk (Richard)- Despite the hotel being sold out (it was a spring break weekend in Miami), the staff didn't cite it as a reason for any shortcomings; they did their best to meet expectations- I hoped to check in early and called the front desk before 6am to alert them of my early arrival and was pleased to find a room being prepared for us when we arrived at 11:30am- We ended up waiting longer than anticipated for the room since housekeeping noticed a stain on the carpet they needed to remedy; I appreciated the team being proactive!- The concierge gave us a great recommendation for brunch (Balan's), which was very reasonably priced and a nice walk from the hotel- As a Diamond VIP, I was provided with an upgrade to a Bay View Deluxe room #1721(simple, clean, a little small).

"Great service & benefits for Diamond VIPs " Read full review on TripAdvisor 3/14/2010 Vote