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The Peabody Memphis

Average Price: $261  
 
Hotel Class:
149 Union Avenue
Memphis, 38103 View map  
4-Star Hotel Rank: 1 of 10
Average review rating: 4.01
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (36) , MyTravelGuide (16) , Travelocity (12) , TripAdvisor (520) , YahooTravel (141)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 17 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
helpful (2)   management (20)    
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1. The bartender was mumbling something about computer system changes and called over a manager who took care of it.
"Nice hotel, central location in downtown Memphis. " Read full review on TripAdvisor   5/5/2012 Vote      
2. From the Valet to the Manager everyone is there to help with everything.
"One sister two dogs " Read full review on TripAdvisor   10/18/2011 Vote      
3. Quite an amazing experience -- every Australian hotel manager should visit The Peabody to see how service *can* be done.
"Loved almost everything about this hotel " Read full review on TripAdvisor   3/16/2012 Vote      
4. I only had one issue where I had asked for a transfer and it hadn't arrived but the manager emailed me to apologise and I found that kind of service exceptional especially coming from Sydney where we have no clue on how to treat visitors.
"I wouldn't stay anywhere else in Memphis " Read full review on TripAdvisor   3/13/2012 Vote      
5. We made one trip to Memphis a few months prior to the wedding and worked with Dianne Westphal, Catering Manager, planning the dinner.
"Fantastic Rehearsal Dinner " Read full review on TripAdvisor   3/6/2012 Vote      
6. We were told in the summer when we made our reservations that we would get a wrist band for the ballroom parties, however, when we arrived, the manager said it was not included and he would not budge.
"Mixed bag at The Peabody " Read full review on TripAdvisor   1/7/2012 Vote      
7. We had to wait close to 45 minutes to get in, but during that time we had 3 staff members (concierge, manager, mechanic) all working on it, apologizing, and offering to comp us.
"Best of Memphis " Read full review on TripAdvisor   10/4/2011 Vote      
8. Unfortunately, we arrived at the restaurant at a time when the manager decided to have a 'meeting' with our waitress and he decided that the meeting would be visible to everyone.
"Don't waste your time " Read full review on TripAdvisor   3/19/2011 Vote      
9. I asked to speak to a manager and the desk clerk went away for several minutes and came back said the manager could not speak with me and he had a new room for me.
"Not worth the Money " Read full review on TripAdvisor   6/1/2010 Vote      
10. The Duty Manager saying he couldn't 'manage' points 3 and 4 until it's pointed out to him that that's what a Manager does.
"Spoiled Christmas and Boxing Day!!!! " Read full review on TripAdvisor   1/5/2010 Vote      
   
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