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Rank
64th
Out of 700

Wilshire Grand Hotel and Centre

Average Price: $175  
 
Hotel Class:
930 Wilshire Boulevard
Los Angeles, 90017 View map  
4-Star Hotel Rank: 22 of 45
Average review rating: 2.72
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (42) , MyTravelGuide (299) , Travelocity (3) , TripAdvisor (231) , YahooTravel (25)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 43 comments. 
60% wrote positive comments about front desk
The following words were used in comments with Front desk:
cares (2)   clerk (5)   concierge (4)   condition (3)   courteous (3)   desk (44)   fan (3)   friendly (4)   helpful (6)   hotel (4)   indifferent (3)   management (3)   problem (3)   rude (3)   staff (13)   suggestion (3)   useful (3)    
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1. When we read the comments we considered changing our booking to another hotel but on arriving, the hotel itself has a nice feel about it and the staff at the front desk were lovely and extremely helpful inparticular Dick at the concierge desk.
"Nice hotel and lovely staff....would visit again " Read full review on TripAdvisor   8/28/2011 Vote      
2. Front desk was quite friendly and helpful and the location was perfect.
"Had a very nice stay during E3 " Read full review on TripAdvisor   6/13/2011 Vote      
3. Check in was quick and front desk staff very helpful.
"Mixed feelings... " Read full review on TripAdvisor   6/5/2011 Vote      
4. What was even better was customer service by front desk staff who were extremely informative and talked us two girls, new to La, out of some dangerous ideas.
"This hotel has the best customer service I have ever expereinced. " Read full review on TripAdvisor   5/26/2011 Vote      
5. Staff from front desk to cleaning staff were friendly and helpful.
"Good Location " Read full review on TripAdvisor   10/12/2010 Vote      
6. but the main part of being a front desk clerk is dealing with people, being friendy and courteous.
"Not bad. But not Great. " Read full review on TripAdvisor   8/12/2009 Vote      
7. The front desk staff is nice, depending who you talk to or get to take care of you.
"Another hotel in downtown LA that needas major upgrades! " Read full review on TripAdvisor   8/17/2008 Vote      
8. The front desk staff was courteous, however, the concierge was very unhelpful especially when we were asking for restaurant suggestions.
"Don`t spend a dime on this one! " Read full review on TripAdvisor   6/11/2007 Vote      
9. The front desk staff was courteous, however, the concierge was very unhelpful especially when we were asking for restaurant suggestions.
"Don't spend a dime on this one! " Read full review on TripAdvisor   6/11/2007 Vote      
10. The front desk staff was indifferent at check in, but I had better dealings later on.
"Fine, not great, scheduled to close in Dec 2011 " Read full review on TripAdvisor   10/29/2011 Vote      
   
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