Millennium Biltmore Hotel Los Angeles, Los Angeles, Service

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OpinionWell
Rank

21st

Out of 700

Millennium Biltmore Hotel Los Angeles	Average Price: $203 Check Rates

Hotel Class:

506 South Grand Avenue

Los Angeles, 90071-2607 View map

4-Star Hotel Rank: 10 of 45
Average review rating: 3.6

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (88) , MyTravelGuide (796) , Travelocity (12) , TripAdvisor (658) , YahooTravel (87)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (35) ballroom (39) bar (172) bath (27) bathroom (251) beach (23) bed (156) bill (21) breakfast (129) charge (56) check in (76) closet (26) concierge (65) cost (58) deal (44) decor (44) dinner (40) downtown (289) fee (29) food (98) front desk (86) gym (21) hotel (1554) housekeeping (30) lobby (253) location (228) manager (26) money (41) parking (199) pool (115) price (94) rate (77) recommend (99) restaurant (161) room (1326) room service (57) sauna (25) service (202) shower (68) staff (300) street (144) suite (39) towel (22) tub (31) valet (68) valet parking (45) value (28) view (54) walk (80) wireless (28)

Service

Appears in 201 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
beauty (11) excellent (28) food (17) friendly (14) good (32) great (21) helpful (12) hotel (54) night (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service is generally excellent.

"Old Fashioned Luxury " Read full review on TripAdvisor 4/28/2012 Vote

2. However, I have had better service at chain restaurants than we had at both the Gallery Bar and at breakfast in the restaurant.

"Gorgeous Historic Hotel with so so service and rooms " Read full review on TripAdvisor 4/24/2012 Vote

3. I found the service from the staff very accommodating and would stay here again.

"Nice overall experience " Read full review on TripAdvisor 4/21/2012 Vote

4. And lastly - while very courteous and helpful - the VALET service will run you $40 per night, so be prepared for the cost of parking in Los Angeles.

"Beautiful Setting: Fun Experience " Read full review on TripAdvisor 4/6/2012 Vote

5. The drive into the property is impressive with immediate and attentive bellman service.

"Still a charming hotel and great location " Read full review on TripAdvisor 3/28/2012 Vote

6. Valet service was good although you had to wait a bit (5-10 minutes) but they had some 7-10 valets working at anytime.

"Very nice lobby but.. " Read full review on TripAdvisor 3/25/2012 Vote

7. Service was exceptional.

"Exceptional service in a hotel with good character " Read full review on TripAdvisor 3/18/2012 Vote

8. This is a beautiful hotel with a long history and impeccable service.

"classic hotel " Read full review on TripAdvisor 3/13/2012 Vote

9. Some reviews have mentioned the shabby condition of carpets in hallways and upgrading needed in other areas, but the charm of this hotel is in the authentic decor and the excellent service by the staff.

"classic hotel " Read full review on TripAdvisor 3/13/2012 Vote

10. The level of service at the hotel is high and we found the staff charming and helpful; the maids wear black uniforms with white ruffled aprons that make them seem almost like historical re-enactors.

"A Grand Los Angeles Landmark " Read full review on TripAdvisor 2/29/2012 Vote