Best Western Los Angeles, Los Angeles, Service

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Rank

86th

Out of 700

Best Western Los Angeles	Average Price: $172 Check Rates

Hotel Class:

2011 North Highland Avenue

Los Angeles, 90068 View map

2-Star Hotel Rank: 16 of 83
Average review rating: 3.32

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (47) , Travelocity (5) , TripAdvisor (147)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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bar (7) bathroom (31) beach (3) bed (12) breakfast (35) charge (10) check in (14) check-out (3) cost (4) deal (7) decor (5) dinner (4) discount (3) downtown (8) exterior (3) fee (3) food (19) freeway (6) front desk (36) highway (3) hot tub (5) hotel (234) housekeeping (4) lobby (12) location (126) lunch (2) maid (2) manager (12) money (7) parking (89) pool (27) price (38) rate (22) recommend (35) refund (3) restaurant (40) room (224) room service (3) service (38) shower (16) shuttle (12) staff (81) street (32) suite (5) to park (5) towel (6) value (13) view (4) walk (76) wireless (14)

Service

Appears in 38 comments.

70% wrote positive comments about service

The following words were used in comments with Service:
best (4) clean (3) comfortable (3) customer (8) desk (7) food (3) free (3) friendly (4) good (11) great (5) helpful (3) hotel (8) location (3) night (4) problem (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Was very pleased with the room and service.

"Stay in Hollywood " Read full review on TripAdvisor 5/14/2012 Vote

2. This comes as a big shock after holidaying for 2 weeks in California where customer service is usually exceptional and always delivered with a smile.

"Best Western - average hotel " Read full review on TripAdvisor 5/4/2012 Vote

3. The young man who works in the hotel 'Spice cafe' is a different matter, he was polite, cheerful and provided excellent services, his colleagues should take a leaf out of his book.

"Best Western - average hotel " Read full review on TripAdvisor 5/4/2012 Vote

4. Great food,service and lots of fun.

"'SPICEY' " Read full review on TripAdvisor 2/16/2012 Vote

5. The room was adequate but the service was outstanding.

"Great location, Great service " Read full review on TripAdvisor 12/28/2011 Vote

6. I stayed and enjoyed every day with comfort sleep and good food and good service.

"Excellent! Will Visit Again " Read full review on TripAdvisor 11/11/2011 Vote

7. Otherwise, the motel is a pretty standard Best Western, with clean rooms, updated decor and good service.

"This is a motel, not a hotel " Read full review on TripAdvisor 11/9/2011 Vote

8. I was not impressed at all with the hotel, it looks and feels like a motel and the free wi fi service was slow and went on and off.

"Good location, so-so accomodations " Read full review on TripAdvisor 7/4/2011 Vote

9. The room were nice and service was amazing.

"ITS WAS AN AWESOME STAY!!! " Read full review on TripAdvisor 5/24/2010 Vote

10. Front desk staff and Housekeeping services were excellent and actually above and beyond in assisting us with a non hotel related problem.

"We received excellent customer service, stayed in clean and ecnomical rooms. " Read full review on TripAdvisor 5/11/2010 Vote