Best Western Los Angeles, Los Angeles, Check In

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Rank

86th

Out of 700

Best Western Los Angeles	Average Price: $172 Check Rates

Hotel Class:

2011 North Highland Avenue

Los Angeles, 90068 View map

2-Star Hotel Rank: 16 of 83
Average review rating: 3.32

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (47) , Travelocity (5) , TripAdvisor (147)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Check in

Appears in 14 comments.

66% wrote positive comments about check in

The following words were used in comments with Check in:
best (2) charged (2) friendly (4) management (2) nice (2) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The management charged our friend screit card used for reservation as well as ours upon check in,despite dozen calls to management and best western corporate office it took more than a month to get the fraudulent charge reversed.

"The worst customer service experience in 15 years of traveling to Hollywood !!! " Read full review on TripAdvisor 8/20/2011 Vote

2. Check in was fast and friendly, we were upgraded to a spacious room with King bed and pool view.

"Fantastic stay " Read full review on TripAdvisor 8/11/2010 Vote

3. The front desk kept it very simple and easy for both check-in and check-out, which was a relief considering how tired we were.

"I`m glad I didn`t listen to the bad reviews " Read full review on TripAdvisor 3/22/2008 Vote

4. The staff were nice, however did not let us check-in early (14:00Hrs) - probably our fault than theirs.

"Great Location! " Read full review on TripAdvisor 1/7/2012 Vote

5. The check-in process was very quick, and the staff was friendly.

"Will return :) " Read full review on TripAdvisor 11/2/2011 Vote

6. We had a smooth check-in.

"OK for just 1 night. " Read full review on TripAdvisor 10/9/2010 Vote

7. I was able to check in early (12 pm) which is always nice.

"Super Spot if Attending Hollywood Bowl " Read full review on TripAdvisor 5/10/2010 Vote

8. Quick check-in and check-out.

"Great location for a Hollywood Bowl concert! " Read full review on TripAdvisor 9/7/2009 Vote

9. Customer service was far below average, we were locked out of our room after the first night and had to check in again to get into our room that was reserved for that night.

"Great location " Read full review on Expedia 6/16/2009 Vote

10. We got there about 3-4 hours before normal check in time and they gave us a generous early check in.

"Worth Every Penny " Read full review on TripAdvisor 1/31/2009 Vote