Sheraton Los Angeles, Los Angeles, Staff

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Rank

62nd

Out of 700

Sheraton Los Angeles	Average Price: $220 Check Rates

Hotel Class:

711 South Hope Street

Los Angeles, 90017 View map

3-Star Hotel Rank: 22 of 84
Average review rating: 3.32

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (41) , MyTravelGuide (355) , Travelocity (3) , TripAdvisor (282) , YahooTravel (8)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (22) bar (60) bath (9) bathroom (48) bed (54) bill (9) breakfast (51) charge (13) check in (48) check out (10) complimentary (7) concierge (9) cost (16) deal (11) decor (12) dinner (15) downtown (155) fee (12) fitness center (10) food (49) freeway (9) front desk (75) gym (23) hotel (572) housekeeping (9) lobby (69) location (145) manager (12) money (15) parking (93) pillow (7) pool (16) price (54) rate (33) recommend (43) restaurant (77) room (488) room service (25) service (122) shower (12) staff (159) street (57) suite (24) towel (20) valet (17) valet parking (16) value (14) view (21) walk (56) wireless (26)

Staff

Appears in 159 comments.

94% wrote positive comments about staff

The following words were used in comments with Staff:
clean (15) comfortable (10) desk (21) downtown (7) efficient (7) expectation (7) friendly (45) good (14) great (24) helpful (35) hotel (39) location (7) need (9) nice (19) pleasant (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great staff with all the amenities.

"Beautiful hotel " Read full review on TripAdvisor 5/21/2012 Vote

2. The staff was friendly and helpful.

"For the right price, a nice hotel ... " Read full review on TripAdvisor 5/17/2012 Vote

3. We were given our room really early, even though we'd expected to check our bags and come back later, and every staff member we encountered was friendly, casual but professional and efficient.

"Incredible service, great location " Read full review on TripAdvisor 5/8/2012 Vote

4. The staff were great, and we got many good restaurant tips.

"Great hotel and wonderful location " Read full review on TripAdvisor 5/5/2012 Vote

5. The location is great, the staff reasonably friendly, the price not bad ($179 a night) but that's about it.

"Very unimpressive " Read full review on TripAdvisor 4/30/2012 Vote

6. Some of my highlights include:Cleanliness - The housekeeping staff works hard to keep the hotel common areas and rooms clean.

"Home Away from Home " Read full review on TripAdvisor 4/26/2012 Vote

7. Staff are nice and friendly, but this really cannot class itself as a business hotel in this day and age.

"Nice staff but hotel is tired " Read full review on TripAdvisor 4/26/2012 Vote

8. The service was good in the hotel, and the staff were all very friendly.

"Good Location, Needs Some Bathroom Upgrades " Read full review on TripAdvisor 4/24/2012 Vote

9. The hotel was standard Sheraton expectations - clean, friendly staff, nice lobby, spacious rooms, nice mattress.

"GREAT location - if you don't have a car and want to take advantage of subway!! " Read full review on TripAdvisor 4/21/2012 Vote

10. The moment I arrived I was greated with a friendly/helpful staff.

"The highlight of my day! " Read full review on TripAdvisor 4/19/2012 Vote