Back to search results
OpinionWell
Rank
62nd
Out of 700

Sheraton Los Angeles

Average Price: $220  
 
Hotel Class:
711 South Hope Street
Los Angeles, 90017 View map  
3-Star Hotel Rank: 22 of 84
Average review rating: 3.32
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (41) , MyTravelGuide (355) , Travelocity (3) , TripAdvisor (282) , YahooTravel (8)
SAFE TO BOOK ? (2/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 12 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
 
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. He made our stay more enjoyable after a recommendation he gave us for a resteraunt in Long Beach and a connection he had with the manager to get us a beautiful city view on a last minute notice.
"Great Hotel in Downtown LA!! " Read full review on TripAdvisor   12/27/2011 Vote      
2. I am so frustrated I go talk to the manager and nicely explain had it been one thing I could live with my check in issues, but I had real issues with not being able to pull in to check-in and not being able to give the bellman my luggage, having to pull my luggage through a parking garage, through the mall and lastly having them take so long to answer the phone to be told to hold.
"I WILL NEVER STAY HERE AGAIN " Read full review on TripAdvisor   2/6/2012 Vote      
3. Had a run in with Ingrid but felt that manager Jose Reyes was on top of things.
"Able at front desk is fantastic!!!!! " Read full review on TripAdvisor   7/15/2011 Vote      
4. This trip has reminded me why I tore up my starwood card and threw it at a westin manager years ago.
"Quite Possibly the worst Hotel in LA " Read full review on TripAdvisor   2/13/2011 Vote      
5. when I told the desk staff before leaving for dinner that there was still no A/C and the room largely sucked but I had given up on trying to get something decent I was told that the front desk manager, who swore she would call me after 10 minutes to make sure the room was OK (30 minutes ago) was on a conference call and couldn't talk to me.
"Quite Possibly the worst Hotel in LA " Read full review on TripAdvisor   2/13/2011 Vote      
6. as a former property manager, i tend to have high expectations anywhere i go - not often am i as delighted as i was upon arrival here in the downtown L.
"the only place to stay in downtown L.A. " Read full review on TripAdvisor   11/8/2010 Vote      
7. as a former property manager, i tend to have high expectations anywhere i go - not often am i as delighted as i was upon arrival here in the downtown L.
"the only place to stay in downtown L.A. " Read full review on TripAdvisor   11/8/2010 Vote      
8. They point out they are not part of the hotel and can't connect me, I ask to speak to the manager and he tries calling the front desk and no answer for him, he says 'hum this isn't any good but I'm sorry I can't get in touch with them either.
"Never again " Read full review on TripAdvisor   11/20/2009 Vote      
9. I ask to speak to her manager and he points out that the wireless internet is slow b/c it is from another company and not through the hotel but I can pay again and plug into the internet.
"Never again " Read full review on TripAdvisor   11/20/2009 Vote      
10. If i were the manager of a hotel and i was over-booked i would be offering to book people in nearby hotels at my own cost - not offer them rooms without beds.
"Avoid the Sheraton in downtown LA " Read full review on TripAdvisor   10/31/2008 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved