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OpinionWell
Rank
62nd
Out of 700

Sheraton Los Angeles

Average Price: $220  
 
Hotel Class:
711 South Hope Street
Los Angeles, 90017 View map  
3-Star Hotel Rank: 22 of 84
Average review rating: 3.32
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (41) , MyTravelGuide (355) , Travelocity (3) , TripAdvisor (282) , YahooTravel (8)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 9 comments. 
100% wrote positive comments about concierge
The following words were used in comments with Concierge:
comfortable (3)   desk (4)   floor (2)   good (2)   helpful (2)   hotel (2)   plenty (2)   pool (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The service at reception and the concierge was great and the room (we were on honeymoon and were offered a free upgrade) was enormous and extremely comfortable.
"Well located, not too expensive " Read full review on TripAdvisor   4/1/2010 Vote      
2. the beds are a dream, plenty of pillows and comfortable to boot!the front desk are helpful and the concierge are good at their job, the bar is a hotel bar and the staff are not fully up to speed when it comes to service.
"a good hotel to stay at " Read full review on TripAdvisor   5/12/2007 Vote      
3. the beds are a dream, plenty of pillows and comfortable to boot!the front desk are helpful and the concierge are good at their job, the bar is a hotel bar and the staff are not fully up to speed when it comes to service.
"a good hotel to stay at " Read full review on TripAdvisor   5/12/2007 Vote      
4. The club on the concierge floor had a basic but tasty hors d'oeuvres selection, with wine and beer for a fee.
"Convenient location for LA convention, LA Live! " Read full review on TripAdvisor   10/31/2011 Vote      
5. The only redeeming factor was the Club level Concierge.
"Disapointment " Read full review on TripAdvisor   10/27/2011 Vote      
6. When we asked how we could use the pool at Bally's the Concierge told us to get towels at the desk and go across the short hall with our keys to Bally's and we could use their pool.
"Just ok. " Read full review on TripAdvisor   7/12/2011 Vote      
7. The concierge in the Club Lounge on the 23rd floor, Ms.
"Fantastic Club Lounge Concierge! " Read full review on TripAdvisor   6/18/2010 Vote      
8. All the necessary ammenities were there; gym, gift shop, restaurants, lobby bar, room service, concierge, etc. The service was excellent and up to par for what you would expect from a four-star stay.
"Great Downtown Hotel " Read full review on TripAdvisor   2/9/2009 Vote      
9. Please ask for Edgar at the Concierge desk and Martha at the restaurant.
"My favorite hotel in California " Read full review on TripAdvisor   2/14/2008 Vote      
   
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