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OpinionWell
Rank
62nd
Out of 700

Sheraton Los Angeles

Average Price: $220  
 
Hotel Class:
711 South Hope Street
Los Angeles, 90017 View map  
3-Star Hotel Rank: 22 of 84
Average review rating: 3.32
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (41) , MyTravelGuide (355) , Travelocity (3) , TripAdvisor (282) , YahooTravel (8)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Check out
Appears in 10 comments. 
The following words were used in comments with Check out:
rude (2)   staff (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. I mentioned this to the check out staff and they said 'Sorry about that' but didn't seem too bothered.
"Very unimpressive " Read full review on TripAdvisor   4/30/2012 Vote      
2. Able at the front desk was amazing from the first phone call to check out.
"Able at front desk is fantastic!!!!! " Read full review on TripAdvisor   7/15/2011 Vote      
3. i delivered a special gift (money) to the front desk, and upon check out it was back under my door with a card where she wrote a quote i would rather not say so i could use it at my next event.
"Carmen- Ms. Hospitality " Read full review on TripAdvisor   4/9/2011 Vote      
4. She explained, rather rudely, that 'all hotels have a standard 3pm check in and 12 pm check out.
"Gustave Gomez Saves the Day! " Read full review on TripAdvisor   10/27/2010 Vote      
5. ' So it's OK for us to have our check-in delayed, but we couldn't check out an hour late.
"Gustave Gomez Saves the Day! " Read full review on TripAdvisor   10/27/2010 Vote      
6. Problems with the parking ticket, with the check out, waiting a lot for guest service desk, a poor internet signal, are situations that can be improved.
"Good, but I expect more " Read full review on TripAdvisor   2/14/2010 Vote      
7. I call the front desk just to confirm the check out time since they do not provide anything in the hotel to discuss amenities or hours or anything and I wait 37 minutes when they finally answer.
"Never again " Read full review on TripAdvisor   11/20/2009 Vote      
8. Upon check out, I did not receive a bill under my door as I was expecting.
"Inconsistent " Read full review on TripAdvisor   6/26/2008 Vote      
9. Requested the later check out and the rude staff told me they could only allow a 1pm check as they were booked 100%.
"Lacking amenities, horrible service " Read full review on TripAdvisor   6/28/2007 Vote      
10. I only stayed one night and I needed a late check out (which is has always been granted with Gold Membership.
"Lacking amenities, horrible service " Read full review on TripAdvisor   6/28/2007 Vote      
   
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