The Valley River Inn, Eugene, Staff

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Rank

3rd

Out of 72

The Valley River Inn	Average Price: $168 Check Rates

Hotel Class:

1000 Valley River Way

Eugene, 97401 View map

3-Star Hotel Rank: 2 of 13
Average review rating: 3.53

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (33) , MyTravelGuide (436) , TripAdvisor (163) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (8) balcony (17) bar (17) bath (3) bathroom (27) bed (37) bill (4) breakfast (36) charge (7) check in (19) check out (9) concierge (22) deal (8) decor (13) dinner (17) discount (6) downtown (10) food (22) freeway (3) front desk (49) hot tub (5) hotel (209) housekeeping (4) lobby (14) location (51) lunch (5) manager (6) money (7) parking (34) patio (9) pillow (8) pool (20) price (18) rate (13) recommend (11) restaurant (79) room (306) room service (7) service (41) sheets (8) shower (13) shuttle (18) spa (3) staff (76) street (7) suite (16) towel (6) view (62) walk (24) wireless (5)

Staff Traveler Insight - Friendly Staff

Appears in 76 comments.

95% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (4) clean (7) desk (10) extremely (4) friendly (29) good (3) great (11) helpful (17) hotel (14) large (4) liked (3) nice (6) pleasant (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This hotel staff understands good customer service and we appreciate them.

"Customer Service " Read full review on TripAdvisor 5/10/2012 Vote

2. My husband and I flew in just for one night and were so pleasantly surprised to find this charming Inn on the river with friendly, helpful staff.

"Fantastic " Read full review on TripAdvisor 4/17/2012 Vote

3. Staff was friendly and helpful.

"Needs a Renovation " Read full review on TripAdvisor 3/27/2012 Vote

4. However the front staff were excellent, room was large and clean and beds comfortable.

"Good stay " Read full review on TripAdvisor 3/25/2012 Vote

5. The staff was very accommodating and friendly, absolutely one of the best staffs I have ever dealt with at a hotel.

"DEFINITELY coming back! " Read full review on TripAdvisor 3/7/2012 Vote

6. Thank you again Monica and the whole staff for our great stay.

"Amazing! " Read full review on TripAdvisor 3/4/2012 Vote

7. The staff was gracious and accommodating, even emptying out reams of of printer paper so we could use the box to ship some gifts home.

"Wonderful holiday retreat " Read full review on TripAdvisor 2/11/2012 Vote

8. the staff was incredible friendly and the concierge suite was a nice touch but lacked pizazz.

"nothing to write home about " Read full review on TripAdvisor 2/1/2012 Vote

9. The staff is always extremely helpful and very friendly.

"The Best Hotel in Eugene " Read full review on TripAdvisor 12/8/2011 Vote

10. Relaxing environment, awesome friendly staff--all of them.

"Worth the money-very relaxing " Read full review on TripAdvisor 11/18/2011 Vote