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3rd
Out of 72

The Valley River Inn

Average Price: $168  
 
Hotel Class:
1000 Valley River Way
Eugene, 97401 View map  
3-Star Hotel Rank: 2 of 13
Average review rating: 3.53
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (33) , MyTravelGuide (436) , TripAdvisor (163) , BedBugRegistry (5) , YahooTravel (13)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 22 comments. 
100% wrote positive comments about concierge
The following words were used in comments with Concierge:
free (7)   fruit (2)   juice (2)   lounge (4)   nice (3)    
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1. the staff was incredible friendly and the concierge suite was a nice touch but lacked pizazz.
"nothing to write home about " Read full review on TripAdvisor   2/1/2012 Vote      
2. Kudos to Kya Groves in Sales and Ryan the Concierge - both went out of their way to accommodate our needs during our recent Wedding/Family Reunion stay.
"Truly Accommodating " Read full review on TripAdvisor   9/13/2011 Vote      
3. Ask for the concierge floor to get great perks in food and drink.
"Good hotel, just needs a remodel. " Read full review on TripAdvisor   7/27/2011 Vote      
4. He also threw in concierge benefits (free continental breakfast and happy hour food/beverages).
"Great customer service! " Read full review on TripAdvisor   7/25/2011 Vote      
5. The concierge breakfast was very nice, and the chef was very friendly and welcoming.
"Nice hotel " Read full review on TripAdvisor   4/25/2011 Vote      
6. The concierge lounge was staffed by an amazing felllow, who made any drink we requested of him to order.
"Beds were not as comfortable as those at Phoenix Inn, other wise everything else was great! " Read full review on TripAdvisor   9/6/2010 Vote      
7. It includes 1 night stay, view of the river for 10 bucks more, Free dinner in their restaurant which is 4 star, Free room service for breakfast, on the concierge floor, which includes a reception from 6 to 8 with free drinks and snacks.
"Worth it for us " Read full review on TripAdvisor   3/2/2010 Vote      
8. After all our travels we actually slept in and did not get to the concierge suite until after 9am.
"Customer Service " Read full review on TripAdvisor   5/10/2012 Vote      
9. I asked about upgrades and for $10 got a pass to the concierge room for drinks and light snacks in the evening and expanded continental breakfast in the morning.
"nice surprise " Read full review on TripAdvisor   9/23/2011 Vote      
10. We stayed on the Concierge level (well worth the extra few bucks!) and the guy running the breakfast and evening drinks was fantastic.
"Pleasant stay " Read full review on TripAdvisor   8/19/2011 Vote      
   
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