Sheraton Detroit, Detroit, Manager

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Rank

25th

Out of 93

Sheraton Detroit	Average Price: $119 Check Rates

Hotel Class:

2 Washington Boulevard

Detroit, 48226 View map

3-Star Hotel Rank: 8 of 11
Average review rating: 2.62

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (49) , MyTravelGuide (28) , TripAdvisor (43) , YahooTravel (56)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 7 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We waited to speak with a manager, who offered to extend the time to 2 pm for free.

"Tower of Terror " Read full review on TripAdvisor 5/26/2009 Vote

2. I asked for a reduction in price, and was told I would have to wait for the manager.

"Unfortunate Heating Issues " Read full review on Expedia 1/22/2009 Vote

3. I asked to speak with a manager, and was told it would be a half an hour wait.

"Unfortunate Heating Issues " Read full review on Expedia 1/22/2009 Vote

4. When we left and relayed out experience that weekend to the hotel manager he was completely defensive, never offered an apology, and claimed everything was beyond the hotel's control.

"Horrible customer service " Read full review on TripAdvisor 10/25/2008 Vote

5. The police were involved trying to talk sense into the parking garage manager and negotiate with our hotel, to no avail.

"Never Again! " Read full review on TripAdvisor 3/29/2008 Vote

6. On one of those days, I was told by the manager that the staff was having a party to celebrate becoming a Sheraton, which seems pretty counterintuitive to ignore your paying customers during that time.

"The Mistakes Add Up " Read full review on YahooTravel 11/12/2007 Vote

7. I do NOT recommend it!) When I met with the very nice hotel manager about my damaged car she offered to comp my dinner or provide drinks.

"Never Again! " Read full review on TripAdvisor 3/29/2008 Vote