Sheraton Detroit, Detroit, Front Desk

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Rank

25th

Out of 93

Sheraton Detroit	Average Price: $119 Check Rates

Hotel Class:

2 Washington Boulevard

Detroit, 48226 View map

3-Star Hotel Rank: 8 of 11
Average review rating: 2.62

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (49) , MyTravelGuide (28) , TripAdvisor (43) , YahooTravel (56)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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bar (8) bathroom (26) bed (8) bill (5) breakfast (10) charge (5) check in (15) check out (6) checkout (2) cost (7) deal (4) deck (1) dinner (7) downtown (19) exterior (2) fee (2) food (9) front desk (23) hotel (130) housekeeping (5) lobby (18) location (18) manager (7) money (7) parking (15) pool (5) price (11) rate (5) recommend (13) restaurant (21) room (145) room service (11) service (33) shower (5) staff (43) street (14) suite (2) to park (3) towel (9) tub (1) valet (10) valet parking (11) value (1) view (15) walk (6) water pressure (1) wet bar (1) whirlpool (1) wireless (4) workout room (1)

Front desk

Appears in 23 comments.

The following words were used in comments with Front desk:
exceptional (2) helpful (4) rude (2) service (2) staff (4) terrible (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The people were friendly, I actually ended up sharing a pizza with the front desk.

"Lovely place, I would suggest it to anyone " Read full review on YahooTravel 2/24/2009 Vote

2. Upon arrival I was helped by a postive and effective front desk staffer.

"Unfortunate Heating Issues " Read full review on Expedia 1/22/2009 Vote

3. The valet attendent was very helpful, as well as the front desk, and also the server at breakfast.

"It was great! I can't believe the negative rewiews... " Read full review on TripAdvisor 11/11/2008 Vote

4. They should have hired more qualify staff to cook, clean, work the front desk, & bell men.

"very disappointed " Read full review on YahooTravel 7/8/2008 Vote

5. Front desk was very nice, check in was easy.

"Decent hotel for the price " Read full review on TripAdvisor 6/17/2008 Vote

6. The other front desk person, Dorene, was very helpful and pleasant.

"Nice room.... Terrible service " Read full review on TripAdvisor 6/16/2008 Vote

7. Bathroom was dirty, nobody was at the front desk to answer my calls, they are SEVERLY understaffed.

"TERRIBLE " Read full review on Expedia 8/18/2009 Vote

8. we called the front desk and were told it would be right up.

"ok " Read full review on Expedia 7/29/2009 Vote

9. We called the front desk, and were told an "engineer" would be right up to fix it.

"Tower of Terror " Read full review on TripAdvisor 5/26/2009 Vote

10. The room attendant was exceptional and cheerful to boot; most of the front desk personnel were a bit cold.

"Yikes! " Read full review on TripAdvisor 4/11/2009 Vote