Omni Detroit Hotel River Place, Detroit, Service

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OpinionWell
Rank

15th

Out of 93

Omni Detroit Hotel River Place	Average Price: $154 Check Rates

Hotel Class:

1000 River Place

Detroit, 48207 View map

4-Star Hotel Rank: 8 of 11
Average review rating: 3.52

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (22) , MyTravelGuide (539) , TripAdvisor (94) , YahooTravel (24)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (6) bar (19) bath (9) bathroom (26) bed (27) bill (6) breakfast (27) charge (6) check in (27) check out (8) check-out (4) closet (5) complimentary (8) concierge (3) cost (5) deal (4) dinner (7) downtown (46) fee (4) food (27) front desk (20) hotel (251) lobby (23) location (57) mini bar (4) money (6) neighborhood (7) parking (18) pillow (10) price (11) rate (15) recommend (13) restaurant (40) room (214) room service (6) service (50) shower (15) shuttle (58) staff (60) street (9) suite (6) towel (7) tub (4) valet (21) valet parking (10) value (9) view (40) walk (24) waterfront (6) wireless (7)

Service

Appears in 50 comments.

71% wrote positive comments about service

The following words were used in comments with Service:
good (11) great (7) hotel (15) location (5) positive (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. (I thought that was awesome service - stuff happens) I have always paid $60 more to stay in Greektown or casino locations - this was fine - 5 min ride as apposed to 5 min walk.

"Nice Place To Stay - 3-3.5 star " Read full review on TripAdvisor 4/23/2012 Vote

2. Service was good.

"Nice Place To Stay - 3-3.5 star " Read full review on TripAdvisor 4/23/2012 Vote

3. We stayed the previos at the Greektown Casino Hotel and it was a full 4 Star with great service and beautiful room for $20.00 more.

"not what others said " Read full review on TripAdvisor 4/5/2012 Vote

4. Their valet attendants were prompt, their in-house shuttle service wonderfully convenient & the overall location was just beautiful - a GEM of a spot in urban, downtown Detroit.

"Beautiful View, Spacious Rooms, Wonderful Staff - A GEM! " Read full review on TripAdvisor 7/31/2010 Vote

5. Prior to arriving we decided we would use the valet since we were splitting the cost; it was also a nice service - I probably wouldn't pay $18 for it though.

"Pleasantly surprised, beautiful location " Read full review on TripAdvisor 6/13/2010 Vote

6. This hotel needs a huge makeover and increased services to meet the standards of what most would consider a 4-star.

"Definitely NOT a 4-Star Hotel " Read full review on TripAdvisor 5/30/2010 Vote

7. The service was very good, all the staff from the front door to the cleaning people were very attentive and amicable.

"Decent hotel with a lot of potential " Read full review on TripAdvisor 3/15/2010 Vote

8. On the positive side, I would rate the service as very good.

"Not up to Omni standard " Read full review on TripAdvisor 1/18/2010 Vote

9. The services they provide were first class and well done.

"Wonderful hotel, Detroit's best if you ask me " Read full review on TripAdvisor 12/28/2009 Vote

10. Great hotel, easy check in and out, great service.

"Great Stay but hard to find " Read full review on Expedia 12/16/2009 Vote