Cleveland Clinic Guest House, Cleveland, Service

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Rank

11th

Out of 115

Cleveland Clinic Guest House	Average Price: $112 Check Rates

Hotel Class:

9601 Euclid Avenue

Cleveland, 44106 View map

3-Star Hotel Rank: 9 of 22
Average review rating: 3.21

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (64) , MyTravelGuide (1) , Travelocity (4) , TripAdvisor (159) , YahooTravel (34)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) bar (27) bath (6) bathroom (23) beach (46) bed (14) bill (11) breakfast (66) cable (6) charge (13) check in (23) check out (7) concierge (12) cost (11) dinner (18) discount (8) downtown (14) food (76) front desk (59) hotel (298) housekeeping (14) laundry (9) lobby (62) location (51) lunch (8) maid service (6) manager (18) money (21) ocean (18) parking (57) pool (41) price (37) rate (35) recommend (41) restaurant (60) room (365) room service (6) service (96) sheets (12) shower (15) shuttle (50) staff (157) street (38) suite (15) to park (8) towel (49) tub (7) view (11) walk (40) wireless (18)

Service

Appears in 96 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
clean (5) customer (10) excellent (6) food (10) friendly (5) good (14) great (17) guest (8) helpful (7) hotel (17) liked (4) need (4) nice (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Rooms are clean; service is adequate, property is dated and elevator is really slow.

"Stay Here if You Need Fast Access to Clinic " Read full review on TripAdvisor 5/16/2012 Vote

2. The bus service was great taking us to and from our appointments.

"Recent visit to the clinic for Dermatology care. " Read full review on TripAdvisor 5/9/2012 Vote

3. Each time I called I received excellent customer service.

"Nice for the price! " Read full review on TripAdvisor 4/15/2012 Vote

4. The customer service was good and it was VERY clean and nice.

"LOVELY " Read full review on TripAdvisor 1/24/2012 Vote

5. My grandaughter just had her Hemispherectomy at the Hospital & my son and I stayed on Saturday Jan 7, 2012 & it's been a long time since I've encountered such great Customer Service, Melissa checked us in & out & she was very polite and smiled the entire time.

"Refreshing to see such great customer service ! " Read full review on TripAdvisor 1/10/2012 Vote

6. Guest services had great presence of mind when they helped me with an emergency that I had in the middle of the night.

"Great place to stay " Read full review on TripAdvisor 10/27/2011 Vote

7. Mona Lews (front counter) was excellent in her service, always kind and understanding.

"In the midst of a stressful situation.... " Read full review on TripAdvisor 9/18/2011 Vote

8. If, however, you are spending any time at the clinic, the wireless service is also free AND lightening fast.

"Clean, no-frills property that couldn't be more convenient to the Clinic " Read full review on TripAdvisor 8/19/2011 Vote

9. The rooms were clean and serviceable.

"Across the street from the Cleveland Clinic but not perfect place to stay " Read full review on TripAdvisor 7/20/2011 Vote

10. We've had better service at $40.00 motels.

"Terrible service " Read full review on TripAdvisor 6/16/2011 Vote