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Rank
11th
Out of 115

Cleveland Clinic Guest House

Average Price: $112  
 
Hotel Class:
9601 Euclid Avenue
Cleveland, 44106 View map  
3-Star Hotel Rank: 9 of 22
Average review rating: 3.21
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (64) , MyTravelGuide (1) , Travelocity (4) , TripAdvisor (159) , YahooTravel (34)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 12 comments. 
100% wrote positive comments about concierge
The following words were used in comments with Concierge:
best (2)   charged (2)   desk (2)   dinner (2)   great (3)   helpful (9)   hotel (2)   need (2)   reservation (2)   service (2)   shuttle (2)   staff (2)    
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1. The Concierge RAY is the best , he is very knowledged of the area, very helpful with getting you to and from different destinations and always is so nice, cheerful and willing to help, he really keeps things moving along outside in the circle and he goes out of his way to help you in anyway he can.
"Love Ray the Concierge " Read full review on TripAdvisor   5/6/2012 Vote      
2. I can not say enough about Ray the concierge he greated us as if we was family and anything that i needed help with he was always at our beck and call and he was so knowlegable of anything asked he is a awesome person that is a great asset to you hotel.
"Awesome Experience " Read full review on TripAdvisor   3/3/2012 Vote      
3. I was most impressed with the people - every employee was friendly and helpful, especially the concierge who took the time to explain the shuttle system to us and the desk staff who were more than happy to direct us to Little Italy for dinner.
"One Night Stay " Read full review on TripAdvisor   2/23/2012 Vote      
4. One bright spot was the helpfulness of the concierge/doorman/shuttle coordinator.
"No recourse if your loved ones medical condition changes " Read full review on TripAdvisor   11/19/2011 Vote      
5. Ray, the concierge, was terrific and a great help in arranging transportation.
"Convenient and Affordable " Read full review on TripAdvisor   10/2/2011 Vote      
6. They charge for phone service from your room which is standard but when we asked the concierge to help us with a problem they still wanted to charge us for the call.
"Fantastic Stay at Fabulous Resort " Read full review on Expedia   8/4/2009 Vote      
7. One tip is that you have to make reservations for dinners with the concierge so its best to get that done with when you arrive.
"Fantastic Stay at Fabulous Resort " Read full review on Expedia   8/4/2009 Vote      
8. The food was good but the concierge claims that you can only make reservations the day before and the non-buffets book quickly so we never even got into the Asian or Mexican restaurant.
"Good for the money but difficult to get around! " Read full review on Expedia   4/1/2009 Vote      
9. Ray Lipford is the concierge at the hotel and I refer to him as Mr.
"Made a very stressful trip much easier. " Read full review on TripAdvisor   1/11/2012 Vote      
10. The front desk staff were courteous and helpful and the concierge was exceptionally energetic and cordial.
"Excellent Experience " Read full review on TripAdvisor   11/2/2011 Vote      
   
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