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Rank
11th
Out of 115

Cleveland Clinic Guest House

Average Price: $112  
 
Hotel Class:
9601 Euclid Avenue
Cleveland, 44106 View map  
3-Star Hotel Rank: 9 of 22
Average review rating: 3.21
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (64) , MyTravelGuide (1) , Travelocity (4) , TripAdvisor (159) , YahooTravel (34)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 59 comments. 
63% wrote positive comments about front desk
The following words were used in comments with Front desk:
clean (4)   desk (61)   helpful (9)   housekeeping (4)   luggage (3)   management (3)   need (4)   night (5)   problem (3)   rude (5)   staff (14)   terrible (2)   towel (2)   well (2)   wireless (2)    
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1. All the front desk staff now seem very friendly and helpful.
"Guest House Service Is Definitely Improving " Read full review on TripAdvisor   5/1/2012 Vote      
2. Most of the front desk employees are helpful but very slow and two of them are tough and hardly smile; they changed my room to a room with kitchenette after 12 days of repeated requests and when we decided to check out.
"Very slow improvement " Read full review on TripAdvisor   3/24/2012 Vote      
3. The front desk girls were very professional and quick.
"Made a very stressful trip much easier. " Read full review on TripAdvisor   1/11/2012 Vote      
4. Melissa at the front desk was always happy to assist me.
""Friendly stay" " Read full review on TripAdvisor   1/8/2012 Vote      
5. The front desk staff were courteous and helpful and the concierge was exceptionally energetic and cordial.
"Excellent Experience " Read full review on TripAdvisor   11/2/2011 Vote      
6. The front desk did their best to explain this situation but it could of been avoided IF the reservation rep advised me of this.
"A bit overpriced for limited....Poor communication with reservations and front desk " Read full review on TripAdvisor   8/23/2011 Vote      
7. This should be easily available and might help alleviate the horrible congestion at the front desk.
"Expected more, got less! " Read full review on TripAdvisor   6/12/2011 Vote      
8. We arrived at 3:40pm and our email confirmation states guaranteed check in time of 3:00p.m. The front desk was not at all apologetic or sympathetic about the situation and there was several individuals way worse off than myself having to wait in a crowded lobby.
"SUCKS!!!! " Read full review on TripAdvisor   4/26/2011 Vote      
9. The staff was wonderful from the front desk to the gentleman serving breakfast.
"Great place! " Read full review on TripAdvisor   4/1/2011 Vote      
10. My two weeks there were pleasant, my room was clean, the front desk staff was friendly, and the convenience to the main hospital is excellent.
"Pleased with my stay at Guest House " Read full review on YahooTravel   8/23/2009 Vote      
   
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