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Rank
11th
Out of 115

Cleveland Clinic Guest House

Average Price: $112  
 
Hotel Class:
9601 Euclid Avenue
Cleveland, 44106 View map  
3-Star Hotel Rank: 9 of 22
Average review rating: 3.21
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (64) , MyTravelGuide (1) , Travelocity (4) , TripAdvisor (159) , YahooTravel (34)
SAFE TO BOOK ? (0/5 issues found)
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Manager
Appears in 18 comments. 
The following words were used in comments with Manager:
complain (2)   desk (4)   hotel (3)   housekeeping (2)   informative (2)   management (19)   rude (2)   staff (3)    
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1. The good and bad of our recent stay:-- An extremely rude reception upon checkin from a very young male night manager who threatened not to let me check in because I 'raised my voice at him' .
"Convenience with a few glitches at the Cleveland Clinic Guest House " Read full review on TripAdvisor   2/1/2008 Vote      
2. After this discovery Crystal, a manager, sent to our room a very nice card with a fruit plate.
"Art stayed 4/1 thru 4/15, 2012 " Read full review on TripAdvisor   5/2/2012 Vote      
3. I advise the manager to take an internal survey with residence who have been staying for sometime and act according to their point of view.
"Very slow improvement " Read full review on TripAdvisor   3/24/2012 Vote      
4. The front desk attendants, manager and housekeeping attendants were very kind, professional and willing to assist in whatever way possible.
"Great Service and Wonderful Staff! " Read full review on TripAdvisor   2/26/2012 Vote      
5. GINA, the manager, will never talk to you over the reception counter, but comes out her office to chat to you in the lobby.
"SOUTH AFRICAN'S CLEVELAND CLINIC GUESTHOUSE LONG TERM STAYS " Read full review on TripAdvisor   1/10/2012 Vote      
6. I asked the front desk manager to call me back and I have still not heard back from him three weeks later.
"Unfriendly and unprepared " Read full review on TripAdvisor   1/2/2012 Vote      
7. They need to train the staff and managers.
"Unfriendly and unprepared " Read full review on TripAdvisor   1/2/2012 Vote      
8. I have never had to deal with such rude staff I even asked to speak to the manager and was told the managers were out to lunch.
"Poor for what they charge!! " Read full review on TripAdvisor   12/15/2011 Vote      
9. We were very fortunate to have run into Miss Hughley, another manager of this property.
"Always, check your bill. " Read full review on TripAdvisor   2/17/2010 Vote      
10. The front desk went to check with Crystal, who was the apparent manager at the time.
"Always, check your bill. " Read full review on TripAdvisor   2/17/2010 Vote      
   
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