Embassy Suites Cleveland, Cleveland, Towel

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OpinionWell
Rank

4th

Out of 115

Embassy Suites Cleveland	Average Price: $158 Check Rates

Hotel Class:

1701 East 12th Street

Cleveland, 44114 View map

3-Star Hotel Rank: 4 of 22
Average review rating: 3.53

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , MyTravelGuide (660) , Travelocity (8) , TripAdvisor (266) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (13) balcony (10) bar (45) bathroom (56) bed (58) breakfast (223) charge (17) check in (74) check out (10) complimentary (19) cost (16) deal (14) deck (19) dinner (25) downtown (86) food (44) front desk (60) gym (9) hot tub (16) hotel (505) housekeeping (38) lake (26) lobby (33) location (98) manager (57) money (23) parking (92) pillow (32) pool (100) price (27) rate (27) recommend (33) restaurant (48) room (553) room service (14) service (131) sheets (9) shower (22) shuttle (132) staff (171) street (36) suite (223) to park (16) towel (34) tub (10) valet (53) valet parking (28) value (22) view (20) walk (49)

Towel

Appears in 34 comments.

50% wrote positive comments about towel

The following words were used in comments with Towel:
big (2) chair (2) clean (8) comfortable (3) extra (6) families (3) hotel (5) housekeeping (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The room was big, bed was comfortable and huge towels.

"Great location, big clean room, great breakfast, friendly staff and free drinks. " Read full review on TripAdvisor 8/7/2009 Vote

2. We visited the pool three times during our stay and never found a clean towel, only overflowing dirty towel receptacles.

"Land of missed opportunities " Read full review on TripAdvisor 6/18/2009 Vote

3. Rooms were super clean and housekeeping was very attentive with extra towels and even left cute notes for my daughters.

"Clean, friendly & conviently located. " Read full review on TripAdvisor 3/18/2009 Vote

4. I really enjoyed having the 2 flat screened tv's, a very large kitchenette, a nice bathrooom with plenty of towels.

"I had a great weekend! " Read full review on TripAdvisor 2/8/2009 Vote

5. The 'room' is more like the size and layout of an apartment, with 2 HD flatscreen TV`s, a desk with comfortable chair, big thick thirsty towels, great maid service, etc. Many of my colleuges (not myself) attended the 2 hour open bar/appetizer event each night and said it was lovely.

"Fantastic! " Read full review on TripAdvisor 11/19/2007 Vote

6. This time I asked her for some clean towels.

"Nice Hotel, but POOR Housekeeping " Read full review on TripAdvisor 7/30/2007 Vote

7. Each of the weekend cleanings of our room missed refilling items, skimped on towels, and were at best once-overs.

"Great Staff But Issues When Full " Read full review on TripAdvisor 2/22/2012 Vote

8. But when the hotel is full, as it was during three days of our stay from Feb 18-22, there are issues:* There were no extra blankets to be had in the entire hotel, and it took hours and multiple calls to get a couple extra towels.

"Great Staff But Issues When Full " Read full review on TripAdvisor 2/22/2012 Vote

9. We had a few requests - more shampoo/towels/sheets.

"Our expectations were more than met... " Read full review on TripAdvisor 8/9/2011 Vote

10. The hotel was good for what we were charged, but could use some tweaking: no towel racks or fan in bathroom; air conditioner not working well; bedroom not well lit.

"Good Location, GREAT Staff! " Read full review on TripAdvisor 7/27/2011 Vote