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OpinionWell
Rank
4th
Out of 115

Embassy Suites Cleveland

Average Price: $158  
 
Hotel Class:
1701 East 12th Street
Cleveland, 44114 View map  
3-Star Hotel Rank: 4 of 22
Average review rating: 3.53
OpinionWell Value Index: 9
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , MyTravelGuide (660) , Travelocity (8) , TripAdvisor (266) , YahooTravel (21)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 38 comments. 
81% wrote positive comments about housekeeping
The following words were used in comments with Housekeeping:
attentive (3)   clean (8)   credit (2)   desk (2)   extra (3)   great (4)   management (5)   night (4)   problem (4)    
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1. That's when I called the phone rep at corporate, and within 5 minutes an engineer and the head of housekeeping was at my door, taking care of clothes and moving us to a different room.
"Bed Bugs, but Great Service " Read full review on TripAdvisor   10/20/2011 Vote      
2. Housekeeping could do a little better job at looking at fine detail like hair stuck to the ceiling.
"Overall very nice. " Read full review on TripAdvisor   8/29/2010 Vote      
3. Everyone from the valets to the housekeeping staff was wonderful.
"Friendly , Helpful Staff " Read full review on TripAdvisor   6/14/2010 Vote      
4. I have to say, the housekeeping staff is great.
"Wouldn't recommend this " Read full review on TripAdvisor   10/20/2009 Vote      
5. We mentioned to the housekeeping staff that they could clean out the cans that were behind the sofa, and to their credit, they did a nice job a cleaning the room for day two.
"Will skip the next time we are in Cleveland! " Read full review on TripAdvisor   7/30/2009 Vote      
6. We mentioned to the housekeeping staff that they could clean out the cans that were behind the sofa, and to their credit, they did a nice job a cleaning the room for day two.
"Will skip the next time we are in Cleveland! " Read full review on YahooTravel   7/30/2009 Vote      
7. Staff was great, especially the valet and housekeeping staff.
"Not too bad, expensive parking " Read full review on Expedia   7/9/2009 Vote      
8. Our large room was kept clean and cared for very well by housekeeping.
"Nice Vacation Stay " Read full review on Expedia   7/8/2009 Vote      
9. However, prompt response to simple requests and basic housekeeping should be a given in any moderately priced hotel.
"Land of missed opportunities " Read full review on TripAdvisor   6/18/2009 Vote      
10. All the staff are gracious and friendly from Housekeeping to Valet Parking to Room Service to the Engineers who help with any Maintenance needs.
"This Place Has It All ! " Read full review on TripAdvisor   4/17/2009 Vote      
   
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