Embassy Suites Cleveland, Cleveland, Pillow

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Rank

4th

Out of 115

Embassy Suites Cleveland	Average Price: $158 Check Rates

Hotel Class:

1701 East 12th Street

Cleveland, 44114 View map

3-Star Hotel Rank: 4 of 22
Average review rating: 3.53

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , MyTravelGuide (660) , Travelocity (8) , TripAdvisor (266) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (13) balcony (10) bar (45) bathroom (56) bed (58) breakfast (223) charge (17) check in (74) check out (10) complimentary (19) cost (16) deal (14) deck (19) dinner (25) downtown (86) food (44) front desk (60) gym (9) hot tub (16) hotel (505) housekeeping (38) lake (26) lobby (33) location (98) manager (57) money (23) parking (92) pillow (32) pool (100) price (27) rate (27) recommend (33) restaurant (48) room (553) room service (14) service (131) sheets (9) shower (22) shuttle (132) staff (171) street (36) suite (223) to park (16) towel (34) tub (10) valet (53) valet parking (28) value (22) view (20) walk (49)

Pillow

Appears in 32 comments.

75% wrote positive comments about pillow

The following words were used in comments with Pillow:
clean (2) comfortable (2) desk (4) extra (7) hallway (2) hotel (2) need (2) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The only plus was that the mattress and pillows were comfortable and the breakfast was great.

"NOT Embassy Quality " Read full review on TripAdvisor 3/8/2012 Vote

2. The Pillows Look Plush But Once You Lay On Them They Become Flat As A Pancake.

"4TH TIME STAYING HERE BUT THIS TIME AROUND HAS COMPLETELY CHANGED MY MIND " Read full review on TripAdvisor 10/1/2010 Vote

3. The beds and pillows were fluffy, clean and comfortable.

"A wonderful experience " Read full review on TripAdvisor 7/20/2009 Vote

4. I'm sure a better pillow could be found at a dollar store.

"Mostly good but there is room for improvement " Read full review on TripAdvisor 11/17/2008 Vote

5. Linens were crisp and clean and pillows were nice and fluffy.

"Embassy Suites Cleveland Downtown " Read full review on Travelocity 2/1/2008 Vote

6. I had asked for additional regular coffee and a foam pillow and received neither.

"Would not go back " Read full review on TripAdvisor 7/26/2011 Vote

7. We called for additional towels and pillows once we got in, and it took almost 2 hours to receive.

"Good location, Good Food, terrible service " Read full review on TripAdvisor 7/11/2011 Vote

8. When we made our reservation, we requested extra towels and pillows for the room, since we had a family of 4.

"Good location, Good Food, terrible service " Read full review on TripAdvisor 7/11/2011 Vote

9. - We needed an extra pillow, and the staff told my wife that 'she could have only one, and she would have to come get it'.

"Not a good experience " Read full review on TripAdvisor 7/6/2011 Vote

10. We eventually made it to the game and came back to the hotel, the lobby was clear of people and we asked the front desk for extra pillows and blankets and they said no problem.

"I thought I had found the perfect hotel " Read full review on TripAdvisor 6/19/2011 Vote