Embassy Suites Cleveland, Cleveland, Room Service

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OpinionWell
Rank

4th

Out of 115

Embassy Suites Cleveland	Average Price: $158 Check Rates

Hotel Class:

1701 East 12th Street

Cleveland, 44114 View map

3-Star Hotel Rank: 4 of 22
Average review rating: 3.53

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , MyTravelGuide (660) , Travelocity (8) , TripAdvisor (266) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Room service

Appears in 14 comments.

50% wrote positive comments about room service

The following words were used in comments with Room service:
friendly (2) good (3) hallway (3) hotel (3)

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1. Every staff member we encountered from room service to food service was friendly and courteous.

"Fantastic Service Friendly employees " Read full review on TripAdvisor 3/21/2012 Vote

2. Room service for dinner was quick and reasonably priced.

"Happy Campers " Read full review on TripAdvisor 8/22/2011 Vote

3. All the staff are gracious and friendly from Housekeeping to Valet Parking to Room Service to the Engineers who help with any Maintenance needs.

"This Place Has It All ! " Read full review on TripAdvisor 4/17/2009 Vote

4. The room service was very good and the breakfast in the morning was very good - the omelet man was very organize so that even if there was a line it would go fast.

"Great place - great price " Read full review on TripAdvisor 8/6/2008 Vote

5. I have also had to call to have room service menus brought to me and toiletries, since they were not in the room when I arrived.

"Won't stay here again " Read full review on TripAdvisor 2/13/2012 Vote

6. Room service over an hour,very little parking, parking in the parking ramp around the corner from the hotel with no easy access to the hotel.

"Nightmare! " Read full review on TripAdvisor 1/4/2012 Vote

7. 2 hours later we had a knock on the door from room service with pillows and blankets at 1am.

"I thought I had found the perfect hotel " Read full review on TripAdvisor 6/19/2011 Vote

8. a bag of trash in the hallway did not disappear until after 11 on Saturday morning, nor did room service trays left in the hallways.

"Outdated, needs remodeling.... " Read full review on TripAdvisor 3/28/2010 Vote

9. The room service was quick and the food was very good.

"Very nice rooms " Read full review on TripAdvisor 8/31/2009 Vote

10. We paid our bill in full by credit card when we checked out and when we arrived home I checked my bank online and the charge( for the room, room service, valet parking and movie ) was posted, but so was another $75.66 pending.

"Very nice rooms " Read full review on TripAdvisor 8/31/2009 Vote