Charlotte Holiday Inn, Charlotte, Service

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Rank

72nd

Out of 269

Charlotte Holiday Inn	Average Price: $175 Check Rates

Hotel Class:

2707 Little Rock Road

Charlotte, 28214 View map

3-Star Hotel Rank: 41 of 67
Average review rating: 3

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (3) , MyTravelGuide (584) , Travelocity (4) , TripAdvisor (59)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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bar (9) bath (3) bathroom (8) bed (14) breakfast (8) cable (2) check in (15) check out (2) closet (2) complimentary (3) concierge (1) deal (6) dinner (6) discount (2) downtown (3) exterior (1) fee (1) food (15) front desk (29) hotel (120) housekeeping (6) interstate (2) lobby (15) location (20) maid (2) manager (16) parking (5) pillow (6) pool (7) price (4) rate (4) recommend (5) restaurant (26) room (117) room service (3) service (21) sheets (2) shower (9) shuttle (20) staff (49) street (4) suite (3) to park (1) towel (7) tub (4) value (2) view (1) walk (2) walk in (1) wireless (1)

Service

Appears in 21 comments.

40% wrote positive comments about service

The following words were used in comments with Service:
slow (2) staff (3) useful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My dinner at the restaurant lounge was very good and friendly service.

"not too fancy, not too shabby " Read full review on TripAdvisor 10/3/2011 Vote

2. The service was great, the rooms were very comfortable.

"Saved the day! " Read full review on TripAdvisor 6/9/2011 Vote

3. Don't think we will stay there again; only stayed there for their $95 Saturday night rate and FREE parking and airport shuttle service.

"ROOMS NEED SOME TLC " Read full review on TripAdvisor 4/10/2012 Vote

4. The rooms don't seem to be cleaned properly and towards the end of my stay the housekeeping service declined even further.

"Almost but not quite " Read full review on TripAdvisor 1/20/2012 Vote

5. Shuttle service was quick and its just a short hop over.

"Pleasantly surprised " Read full review on TripAdvisor 9/6/2011 Vote

6. Not exactly hospitality or service you would expect .

"Dreadful stayover! " Read full review on TripAdvisor 8/12/2011 Vote

7. The service staff often allows room doors to bang loudly when entering and leaving adjacent rooms that are being service, thereby interfering with gusts trying to sleep.

"Avoid at all cost. Stay away. Be afraid, be very afraid. " Read full review on TripAdvisor 2/16/2011 Vote

8. The service staff fails to use decorum when entering rooms attended by guests.

"Avoid at all cost. Stay away. Be afraid, be very afraid. " Read full review on TripAdvisor 2/16/2011 Vote

9. Rooms are often not serviced properly, with such items missing as towels, toilet paper, tissue paper and other sundries.

"Avoid at all cost. Stay away. Be afraid, be very afraid. " Read full review on TripAdvisor 2/16/2011 Vote

10. On one occasion I was curtly directed to the lobby coffee service with a glare and a nod of the head of the desk clerk as to direct me to pick up my own newspaper from the rack, of which there were no newspapers.

"Avoid at all cost. Stay away. Be afraid, be very afraid. " Read full review on TripAdvisor 2/16/2011 Vote