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OpinionWell
Rank
72nd
Out of 269

Charlotte Holiday Inn

Average Price: $175  
 
Hotel Class:
2707 Little Rock Road
Charlotte, 28214 View map  
3-Star Hotel Rank: 41 of 67
Average review rating: 3
OpinionWell Value Index: 1
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (3) , MyTravelGuide (584) , Travelocity (4) , TripAdvisor (59)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 16 comments. 
20% wrote positive comments about manager
The following words were used in comments with Manager:
bug (2)   clerk (3)   generous (3)   hotel (4)   management (18)   reception (3)    
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1. Upon arrival we were told about a managers reception with free beer and wine.
"Pleasantly surprised " Read full review on TripAdvisor   9/6/2011 Vote      
2. After expressing concerns of the other reviews to the general manager, she was professional enough to call back and put my mind at ease.
"Professional Service. Clean Rooms. " Read full review on TripAdvisor   5/15/2008 Vote      
3. Manager had room sprayed down to reduce smoke.
"Worst Hotel Ever! Jan 2012 " Read full review on TripAdvisor   1/12/2012 Vote      
4. The manager reception for the general hotel was cheese cubes and crackers or a cookie.
"What a Dump " Read full review on TripAdvisor   8/25/2011 Vote      
5. -the manager reception in the executive lounge was egg rolls and carrot sticks.
"What a Dump " Read full review on TripAdvisor   8/25/2011 Vote      
6. I ask to speak to the Manager after several negative exchanges with the evening clerk (PAM) only to be told that he was in zone D and unavailable.
"As long as you are comfortable!! " Read full review on TripAdvisor   6/1/2011 Vote      
7. so when we asked the waitress to speak to the manager, they told us there was no manager on duty.
"HORRIBLE " Read full review on TripAdvisor   4/18/2011 Vote      
8. things were said and eventually the REAL manager came over but my advice would be to NEVER stay at a holiday inn, they are junk and have terrible customer service.
"HORRIBLE " Read full review on TripAdvisor   4/18/2011 Vote      
9. how are you going to run a hotel with no manager on duty?so the bartender comes over and says that he is the manager.
"HORRIBLE " Read full review on TripAdvisor   4/18/2011 Vote      
10. Front Desk clerk came to the room and took one with her as proof to her General Manager.
Read full review   10/28/2010 Vote      
   
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