Charlotte Holiday Inn, Charlotte, Front Desk

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Rank

72nd

Out of 269

Charlotte Holiday Inn	Average Price: $175 Check Rates

Hotel Class:

2707 Little Rock Road

Charlotte, 28214 View map

3-Star Hotel Rank: 41 of 67
Average review rating: 3

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (3) , MyTravelGuide (584) , Travelocity (4) , TripAdvisor (59)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 29 comments.

20% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (2) hotel (3) housekeeping (2) ignore (3) management (2) need (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. On the day of checkout I let the front desk know and they seemed to care less.

"Dirty washcloth missed all week " Read full review on TripAdvisor 3/15/2012 Vote

2. The front desk was completely unable to help me with directions to the conference center or even point me in the right direction.

"Bright and Loud! " Read full review on Travelocity 10/1/2008 Vote

3. I found the front desk personnel to be very friendly and accommodating, and they worked with me to provide rooms in accordance with my preferences.

"Not a Bad Stay " Read full review on TripAdvisor 3/9/2008 Vote

4. For my first trip ever to the south I was thuroughly impressed, we were very tired and the lady @ the front desk was a southern sweetheart.

"thanx guys great nights stay " Read full review on TripAdvisor 5/13/2012 Vote

5. Front desk staff demeanor could be improved upon.

"One night stay. Very adequate " Read full review on TripAdvisor 4/19/2012 Vote

6. The front desk sent up maintance.

"Never stay Here " Read full review on TripAdvisor 10/27/2011 Vote

7. Each time required a trip to the front desk where the staff continued to seem baffled at why it happened.

"What a Dump " Read full review on TripAdvisor 8/25/2011 Vote

8. Here goes the list:-after checking in at the front desk we go up to the room and as we walk in the phone rings.

"What a Dump " Read full review on TripAdvisor 8/25/2011 Vote

9. It's the front desk needing us to come back down because the girl checking us in did something incorrect in the computer and they need to redo it.

"What a Dump " Read full review on TripAdvisor 8/25/2011 Vote

10. Our calls to housekeeping 3x went unanswered and ignored,(yet we saw housekeeping walking around on cellphones and chitchatting) I had to go down myself to front desk to request cleaner towels and a working remote.

"Dreadful stayover! " Read full review on TripAdvisor 8/12/2011 Vote