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OpinionWell
Rank
4th
Out of 269

Omni Charlotte

Average Price: $185  
 
Hotel Class:
132 East Trade Street
Charlotte, 28280 View map  
4-Star Hotel Rank: 2 of 7
Average review rating: 3.83
OpinionWell Value Index: 8
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (38) , MyTravelGuide (684) , Travelocity (6) , TripAdvisor (242) , YahooTravel (57)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Valet
Appears in 22 comments. 
66% wrote positive comments about valet
The following words were used in comments with Valet:
great (4)   hotel (2)   location (2)   menu (2)   need (4)   prompt (2)    
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1. The valet was very friendly, helpful and knowledgeable of the local area.
"Stayed at the Omni Charlotte and loved... " Read full review on TripAdvisor   10/17/2010 Vote      
2. The valet recommended the Blackfinn restaurant, which I would definitely eat at again.
"Good hotel, good location. " Read full review on TripAdvisor   9/9/2009 Vote      
3. front desk, bell, door, valet staff were prompt and professional.
"Good Stay " Read full review on TripAdvisor   11/23/2008 Vote      
4. Some great stuff first 1) great location 'uptown' 2) very comfy bed, linens and awesome black out shades for those that like it very dark 3) valet is a cheap 8.00 per day 4) room rates were acceptable for being in prime location 5) great room service from food to extra towels-great job Corey!6) Food is above average for hotel food and is not overly priced, there is room service 24 hours.
"great location, terrible business center " Read full review on TripAdvisor   12/30/2007 Vote      
5. Parking was easy and cost $15 overnight (you can come and go as you need) valet was also available.
"Perfect CBD location, clean and comfortable " Read full review on TripAdvisor   5/19/2012 Vote      
6. I'm not talking just polite, I'm talking a high level of customer service training and discipline for every staff member you meet from the valets, to the desk, the bartenders, even the maids.
"A Logo Set within the Corporate Icons " Read full review on TripAdvisor   4/12/2012 Vote      
7. I cannot say enough good things about the service at this hotel, especially the valet service.
"Great service, appearance needs updating, but would stay again. " Read full review on TripAdvisor   3/31/2012 Vote      
8. I used the valet service and was very satisfied with the service and did not need to deal with the hassle of parking myself.
"Great location " Read full review on TripAdvisor   3/27/2012 Vote      
9. When i arrived there i was greeted by Brandon the valet manager and when i gave the omni another chance i was greeted again by Brandon and he said hes back at the omni i am so relieved that he was the valet because he made sure i didnt have to pick up any luggage and that my car was waiting on me.
"Good Service " Read full review on TripAdvisor   11/24/2011 Vote      
10. ' So if that was the case, then why did it proceed to carry on?3) Valet takes FOREVER, we called about 10 mins before we went down, and then we had to wait and wait and wait once we got there.
"pack light, but include ear plugs " Read full review on TripAdvisor   8/1/2011 Vote      
   
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