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Rank
4th
Out of 269

Omni Charlotte

Average Price: $185  
 
Hotel Class:
132 East Trade Street
Charlotte, 28280 View map  
4-Star Hotel Rank: 2 of 7
Average review rating: 3.83
OpinionWell Value Index: 8
Traveler reviews analyzed: Expedia (38) , BedBugRegistry (4) , Travelocity (6) , MyTravelGuide (684) , TripAdvisor (242) , YahooTravel (57)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 12 comments. 
100% wrote positive comments about housekeeping
The following words were used in comments with Housekeeping:
clean (2)   desk (2)   efficient (2)   gym (2)   liked (2)   need (2)   nice (2)   night (2)   smell (2)   smoke (4)   staff (3)   turndown (2)   valet (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Housekeeping made the rooms efficiently, but I felt more like mom did it than a staff.
"Sometimes, a hotel just works " Read full review on TripAdvisor   3/21/2012 Vote      
2. All staff encountered from valet parking to registration to housekeeping were all helpful and friendly.
"Upscale perfect without busting your budget " Read full review on TripAdvisor   8/13/2011 Vote      
3. Where I find dire improvements need to be made to up the scale of the hotel or in keeping with the brand is as follows:Gym is so small that it might just contract with the commercial gym on the lobby level to better service guestsBusiness center's printers (2 of them) had error messages on themNon-smoking room smelled like being smoked and housekeeping came in to spray, resulting in an odd mix of smoke and chemical smellFront desk service is laxThe evening local delicacy is tray of salted peanuts, from the bar downstairs probably.
"Short on service and amenities " Read full review on TripAdvisor   7/22/2010 Vote      
4. But the rooms were very clean, the beds comfortable, and the housekeeping leaves you nice chocolates on the bed and make up your room at night (turn down service).
"A decent place to crash during a conference " Read full review on TripAdvisor   11/2/2009 Vote      
5. The housekeeping very efficient and nice.
"Excellent place, I will come back! " Read full review on TripAdvisor   7/10/2009 Vote      
6. On turndown, I realized the room across from mine was smoking, and I mentioned to the housekeeping staff.
"Omni needs to weed out a franchise like this one, or risk overall brand impairment " Read full review on TripAdvisor   12/11/2010 Vote      
7. Everyone, from the valet, front desk, housekeeping, and room service, could not have been more pleasant and all worked hard to acommodate our needs.
"Excellent Service " Read full review on TripAdvisor   1/22/2009 Vote      
8. I did not call Housekeeping because I did not want to breathe some flowery air freshener, but the smell was annoying until I got used to it.
"Clean, Safe Convenient and Recently Renovated Uptown Hotel " Read full review on TripAdvisor   9/19/2007 Vote      
9. I was woken up my first night at 10pm when housekeeping pounded on my door and asked if I wanted turndown service.
"Nightmare! " Read full review on YahooTravel   6/20/2007 Vote      
10. My boss was woken at 6 the next morning by housekeeping asking her if she wanted a bottle of water.
"Nightmare! " Read full review on YahooTravel   6/20/2007 Vote      
   
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