Omni Charlotte, Charlotte, Concierge

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OpinionWell
Rank

4th

Out of 269

Omni Charlotte	Average Price: $185 Check Rates

Hotel Class:

132 East Trade Street

Charlotte, 28280 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 3.83

OpinionWell Value Index: 8

Traveler reviews analyzed: YahooTravel (57) , MyTravelGuide (684) , Travelocity (6) , Expedia (38) , TripAdvisor (242) , BedBugRegistry (4)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Concierge

Appears in 8 comments.

The following words were used in comments with Concierge:

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1. I received a call from the Concierge to ask if I needed anything and there was turn down service also.

"Very enjoyable one night stay " Read full review on TripAdvisor 4/24/2012 Vote

2. We also called an checked in withe the concierge several days before arrival.

"Had confirmed reservations. Arrived. Told they were "overbooked" " Read full review on TripAdvisor 8/4/2010 Vote

3. The concierge called me a few days before to find out when I wanted the champagne delivered and breakfast the next morning.

"Great hotel right in the middle of downtown " Read full review on TripAdvisor 1/18/2010 Vote

4. Despite them assuring me that 'everything was in place', when I arrived almost nothing was ready in the room and I had to chase the Concierge and Front Desk twice to get room service to deliver what I had ordered.

"Tired, dated hotel with very poor service... " Read full review on TripAdvisor 12/17/2009 Vote

5. Close to a lot of restaurants, but the concierge wasn't very knowledgeable with BBQ joints.

"Good Location, not worth full price. " Read full review on TripAdvisor 12/6/2008 Vote

6. We were really surprised a hotel would have NO concierge at all on a Friday afternoon.

"Omni was OK (not outstanding) " Read full review on TripAdvisor 9/29/2008 Vote

7. We decided to talk to the concierge Friday afternoon to determine what we might be doing that evening.

"Omni was OK (not outstanding) " Read full review on TripAdvisor 9/29/2008 Vote

8. It`s somewhat oddly shaped, with the front desk and the (very small) concierge desk located in an area next to the bar, while if you go down an escalator you get to the 'mall' area-this houses a convenience store, as well as some other interesting shops.

"Extremely Lavish Place " Read full review on TripAdvisor 12/31/2007 Vote