Sheraton Boston, Boston, Manager

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Rank

23rd

Out of 197

Sheraton Boston	Average Price: $339 Check Rates

Hotel Class:

39 Dalton Street

Boston, 02199 View map

3-Star Hotel Rank: 4 of 37
Average review rating: 3.61

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (80) , MyTravelGuide (990) , Travelocity (36) , TripAdvisor (1113) , YahooTravel (23)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 25 comments.

85% wrote positive comments about manager

The following words were used in comments with Manager:
new (3) nice (4)

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1. There was one little mix-up about the availability of ice cream, but the manager kindly sent up a huge selection to our room.

"Perfectly situated " Read full review on TripAdvisor 7/25/2011 Vote

2. We were given a bottle of champage and chocolate covered strawberries on arrival - which was a very nice touch - along with a hand written note from the manager.

"Great Hotel " Read full review on TripAdvisor 7/12/2011 Vote

3. Colleen (Manager of Sheraton) was AMAZING.

"LOVE THIS HOTEL!! " Read full review on TripAdvisor 6/11/2011 Vote

4. They were all very nice, and they apologized, and the manager offered me 5,000 points back, which is a nice gesture.

"Sheraton Boston: another trainwreck of a stay for me " Read full review on TripAdvisor 12/14/2010 Vote

5. the manager wasnt very friendly when I called and ask what in the world was going on.

"crazy fire alarms and not really all that updated " Read full review on TripAdvisor 10/5/2010 Vote

6. The manager gave us a very nice club floor suite and it was comfortable, very clean and smelled new.

"Rocky Start But Turned Out Great " Read full review on TripAdvisor 1/3/2010 Vote

7. After asking to speak with the manager we had the extreme displeasure of meeting Justin Presnol - who was far from apologetic and truly cared not.

"Oh yes - they WILL give your rooms away " Read full review on TripAdvisor 4/21/2012 Vote

8. I'm relatively sure it said you were the Manager of the Front Reception.

"This is THE BEST! " Read full review on TripAdvisor 11/12/2011 Vote

9. The clerk had great trouble using the computor, even though she was the duty manager.

"Terrible check in service " Read full review on TripAdvisor 10/1/2011 Vote

10. As furious as we were, we never did get to speak to the manager about this as we had to be somewhere asap and again the next day.

"Good Overall with One Sour Note " Read full review on TripAdvisor 9/7/2011 Vote