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OpinionWell
Rank
23rd
Out of 197

Sheraton Boston

Average Price: $339  
 
Hotel Class:
39 Dalton Street
Boston, 02199 View map  
3-Star Hotel Rank: 4 of 37
Average review rating: 3.61
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (80) , MyTravelGuide (990) , Travelocity (36) , TripAdvisor (1113) , YahooTravel (23)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 144 comments. 
75% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (16)   great (8)   helpful (22)   hotel (23)   lobby (7)   need (9)   nice (6)   night (7)    
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1. Unfortunatley, our first impression of the hotel wasn't the greatest, the front desk woman was neither polite nor efficient.
"Great Location, Staff was inconsistent " Read full review on TripAdvisor   5/11/2012 Vote      
2. Lisa on the front desk was especially helpful on one trip arranging some treats for my partners b-day.
"Always enjoy staying at the Sheraton Boston! " Read full review on TripAdvisor   3/23/2012 Vote      
3. The front desk staff was very helpful in getting it corrected once I pointed it out.
"Thin walls, not a very relaxing stay " Read full review on TripAdvisor   3/13/2012 Vote      
4. Front desk was very good at check in and at check out, as I have found as standard at Sheraton, but the physical limitations of the South Tower would limit me from returning.
"Never take a connecting room, South Tower! " Read full review on TripAdvisor   1/3/2012 Vote      
5. Front desk was friendly and efficient.
"Excellent Hotel, great location and value " Read full review on TripAdvisor   1/1/2012 Vote      
6. We were greeted by friendly people at the front desk, and though our room wasn't ready, we were happy to hangout in the Starbucks located in the lobby until it was.
"Great Location ~ friendly & welcoming staff for a big corporate hotel " Read full review on TripAdvisor   11/1/2011 Vote      
7. However, the front desk staff quickly corrected the charges without hesitation and apoligized for the error.
"Great Stay with Family " Read full review on TripAdvisor   10/19/2011 Vote      
8. The staff was very friendly and accomodating from the front desk to housekeeping to the restaurant.
"Great Stay with Family " Read full review on TripAdvisor   10/19/2011 Vote      
9. The front desk was extremely helpful; they helped us find a bagel place called, Finagel Bagel, as soon as we arrived.
"Great hotel :) " Read full review on TripAdvisor   10/12/2011 Vote      
10. I had a great interaction with the front desk staff.
"Notably good service " Read full review on TripAdvisor   9/30/2011 Vote      
   
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