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Sheraton Boston
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OpinionWell
Rank
23rd
Out of 197
Sheraton Boston
Average Price: $339
Check Rates
Hotel Class:
39 Dalton Street
Boston, 02199
View map
3-Star Hotel Rank:
4 of 37
Average review rating:
3.61
OpinionWell Value Index:
6
Traveler reviews analyzed:
YahooTravel
(
23
)
,
MyTravelGuide
(
990
)
,
Travelocity
(
36
)
,
Expedia
(
80
)
,
TripAdvisor
(
1113
)
,
BedBugRegistry
(
3
)
SAFE TO BOOK ?
(3/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
Recent comments
complained about parking fees.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(61)
bar
(124)
bath
(24)
bathroom
(348)
bed
(254)
bill
(25)
breakfast
(211)
charge
(67)
check in
(177)
check out
(34)
complimentary
(35)
concierge
(93)
cost
(68)
deal
(70)
decor
(40)
dinner
(44)
downtown
(51)
fee
(38)
fitness center
(46)
food
(195)
front desk
(144)
gym
(60)
hotel
(2009)
housekeeping
(54)
lobby
(408)
location
(732)
manager
(25)
money
(46)
parking
(133)
pillow
(37)
pool
(231)
price
(155)
rate
(143)
recommend
(139)
restaurant
(339)
room
(1996)
room service
(72)
service
(280)
shower
(106)
staff
(456)
street
(181)
suite
(129)
towel
(57)
tub
(26)
valet
(28)
valet parking
(28)
value
(41)
view
(399)
walk
(290)
wireless
(106)
See more
Front desk
Appears in 144 comments.
75% wrote positive comments about
front desk
The following words were used in comments with
Front desk:
friendly
(16)
great
(8)
helpful
(22)
hotel
(23)
lobby
(7)
need
(9)
nice
(6)
night
(7)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
Unfortunatley, our first impression of the hotel wasn't the greatest, the
front desk
woman was neither polite nor efficient.
"Great Location, Staff was inconsistent "
Read full review
on
TripAdvisor
5/11/2012
Vote
2.
Lisa on the
front desk
was especially helpful on one trip arranging some treats for my partners b-day.
"Always enjoy staying at the Sheraton Boston! "
Read full review
on
TripAdvisor
3/23/2012
Vote
3.
The
front desk
staff was very helpful in getting it corrected once I pointed it out.
"Thin walls, not a very relaxing stay "
Read full review
on
TripAdvisor
3/13/2012
Vote
4.
Front desk
was very good at check in and at check out, as I have found as standard at Sheraton, but the physical limitations of the South Tower would limit me from returning.
"Never take a connecting room, South Tower! "
Read full review
on
TripAdvisor
1/3/2012
Vote
5.
Front desk
was friendly and efficient.
"Excellent Hotel, great location and value "
Read full review
on
TripAdvisor
1/1/2012
Vote
6.
We were greeted by friendly people at the
front desk
, and though our room wasn't ready, we were happy to hangout in the Starbucks located in the lobby until it was.
"Great Location ~ friendly & welcoming staff for a big corporate hotel "
Read full review
on
TripAdvisor
11/1/2011
Vote
7.
However, the
front desk
staff quickly corrected the charges without hesitation and apoligized for the error.
"Great Stay with Family "
Read full review
on
TripAdvisor
10/19/2011
Vote
8.
The staff was very friendly and accomodating from the
front desk
to housekeeping to the restaurant.
"Great Stay with Family "
Read full review
on
TripAdvisor
10/19/2011
Vote
9.
The
front desk
was extremely helpful; they helped us find a bagel place called, Finagel Bagel, as soon as we arrived.
"Great hotel :) "
Read full review
on
TripAdvisor
10/12/2011
Vote
10.
I had a great interaction with the
front desk
staff.
"Notably good service "
Read full review
on
TripAdvisor
9/30/2011
Vote
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