Hilton Bentley Miami/South Beach, Miami Beach, Service

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Rank

58th

Out of 468

Hilton Bentley Miami/South Beach	Average Daily Rate: NA Check Rates

Hotel Class:

101 Ocean Drive

Miami Beach, 33139 View map

4-Star Hotel Rank: 15 of 34
Average review rating: 4.33

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (25) , TripAdvisor (101)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Service

Appears in 45 comments.

57% wrote positive comments about service

The following words were used in comments with Service:
bad (2) beach (7) chair (5) customer (2) diamond (2) drink (2) food (4) friendly (4) good (3) great (3) hotel (11) nice (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I am huge when it comes to good service and the Bentley didn't miss a beat.

"The Bentley - Incredible service, accomodations and management " Read full review on TripAdvisor 7/3/2010 Vote

2. Service seemed friendly enough.

"Solid, if unspectacular " Read full review on TripAdvisor 5/15/2010 Vote

3. All in all, I wouldn't go out of my way to return here - was a little generic for my taste, and didn't feel like a full service hotel that was firing on all cylinders.

"Solid, if unspectacular " Read full review on TripAdvisor 5/15/2010 Vote

4. The spa was fabulous, terrific service.

"was just OK. " Read full review on TripAdvisor 3/21/2010 Vote

5. From my first encounter with the Front Desk staff I started to feel the difference from a standard Hotel Check-in, genious smiles, efficient quick service, Welcome Cup of Champagne, Bags brought to room before we arrived, spacious room, king size bath, Robes.

"Like on a Magic Carpet, a hidden Oasis to discover..... " Read full review on TripAdvisor 3/15/2010 Vote

6. The service personel were very friendly and accomodating.

"Average experience " Read full review on TripAdvisor 2/24/2010 Vote

7. For $17 a day you get up to four beach chairs, two umbrellas, internet service and free bike rentals.

"Great hotel, good location, horrible service. " Read full review on TripAdvisor 6/15/2009 Vote

8. The service was excellent and speedy, but quite expensive.

"Bentley Beach Hotel -- nice, but needs soundproofing " Read full review on TripAdvisor 5/6/2009 Vote

9. The hotel has service at the Beach which is nice.

"Great South Beach Hotel...Great Service " Read full review on TripAdvisor 4/10/2009 Vote

10. Service was excellent.

"A very nice place to stay if you dont mind walking " Read full review on TripAdvisor 10/28/2008 Vote