The Palms Las Vegas, Las Vegas, Front Desk

OpinionWell's Blog

Home » United States » Nevada » Las Vegas Destinations » Las Vegas Hotels » The Palms Las Vegas

OpinionWell
Rank

57th

Out of 481

The Palms Las Vegas	Average Price: $217 Check Rates

Hotel Class:

4321 West Flamingo Road

Las Vegas, 89103 View map

4-Star Hotel Rank: 21 of 28
Average review rating: 3.41

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (79) , MyTravelGuide (46) , Travelocity (30) , TripAdvisor (632) , YahooTravel (42)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (23) bar (163) bath (22) bathroom (128) bed (90) bill (38) breakfast (68) charge (74) check in (116) check out (38) complimentary (21) concierge (24) cost (44) deal (62) decor (25) dinner (45) discount (28) fee (102) food (243) front desk (153) gym (24) hotel (855) housekeeping (53) lobby (32) location (98) lunch (15) manager (42) money (80) parking (29) pillow (18) pool (337) price (99) rate (72) recommend (73) restaurant (163) room (1096) room service (44) service (245) shower (62) shuttle (70) spa (71) staff (229) street (38) suite (162) towel (35) tub (54) valet (20) value (38) view (155) walk (64)

Front desk

Appears in 153 comments.

57% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (6) helpful (8) hotel (16) liked (7) management (16) rude (10) service (10) staff (28) upgraded (14)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. We arrived to an extremely pleasant front desk clerk, who actually upgraded us to Palms Place, the adjoining tower that has a little more of a condo/residence feel to it.

"Great Stay At The Palms " Read full review on TripAdvisor 5/15/2012 Vote

2. The front desk staff was friendly and helpful when we had questions.

"First time to Vegas " Read full review on TripAdvisor 5/10/2012 Vote

3. The front desk staff were courteous and they upgraded us to a spacious one bedroom suite (1200 sq ft) on the 53rd floor right below the penthouse floors.

"Great place for extended stays " Read full review on TripAdvisor 4/17/2012 Vote

4. We called the front desk several times asking for help and were ignored.

"The Marriage is OFF!!! " Read full review on TripAdvisor 4/2/2012 Vote

5. PROS: Off strip so traffic isn't so crazy (this might be a negative for some who want to be on strip) Easy check-in: tons of staff at the huge front desk.

"Not a family friendly hotel " Read full review on TripAdvisor 3/20/2012 Vote

6. The girl behind the front desk was pleasant.

"O.K Stay - Nothing to Write Home About " Read full review on TripAdvisor 3/5/2012 Vote

7. ] The front desk attendant was attentive to my concerns about the resort fee, and although she was not able to have it removed, or apply it to internet charges (really unfortunate), she was kind enough to ask her manager and apologize for the charge up front.

""Just Right!" " Read full review on TripAdvisor 12/1/2011 Vote

8. Maloof is absolutely one of the coolest guys in Vegas - and I even saw him working the front desk during my stay.

""Just Right!" " Read full review on TripAdvisor 12/1/2011 Vote

9. Each time we talked to the front desk I felt like they were being bothered, no smiles.

"Not Impressed " Read full review on TripAdvisor 11/17/2011 Vote

10. Next day I go down to get a new key made and the girls at the front desk are annoyed I need help.

"Basic room with small casino and average service. " Read full review on TripAdvisor 10/26/2011 Vote