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OpinionWell
Rank
57th
Out of 481

The Palms Las Vegas

Average Price: $217  
 
Hotel Class:
4321 West Flamingo Road
Las Vegas, 89103 View map  
4-Star Hotel Rank: 21 of 28
Average review rating: 3.41
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (79) , MyTravelGuide (46) , Travelocity (30) , TripAdvisor (632) , YahooTravel (42)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 24 comments. 
100% wrote positive comments about concierge
The following words were used in comments with Concierge:
good (2)   helpful (5)   hotel (2)   management (3)   nice (2)   night (2)   rude (2)   service (5)   staff (4)   table (2)   useful (2)   valet (2)   view (2)   well (3)    
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1. This was a little annoying considering we didn't have a car and when we did have a question the concierge could have helped us with they were not there.
"just okay " Read full review on TripAdvisor   12/11/2011 Vote      
2. Check out was easy and every time we dealt with the desk/concierge they were very helpful and pleasant.
"You get what you pay for at The Palms " Read full review on TripAdvisor   11/1/2011 Vote      
3. its a long tiring walk to get the room, they need to have a more friendly concierge staff.
"too much walking just to get to the room " Read full review on TripAdvisor   10/12/2011 Vote      
4. Concierge had plenty of recommendations for dining.
"Felt like I was back in college " Read full review on TripAdvisor   5/22/2011 Vote      
5. Jared, the concierge manager was very nice, and will refund my money, but the staff at the desk was less than impressive.
"don't use the service at the concierge desk if you want perfection " Read full review on TripAdvisor   2/16/2009 Vote      
6. Concierge, Tifani, helped us immensely as our plans suddenly changed.
"great stay " Read full review on TripAdvisor   2/14/2009 Vote      
7. The reception and concierge desk were helpful, especially with letting me check in to my room at 9:30 AM instead of waiting till 4 PM.
"Friendly staff, but not my kind of hotel- stick with the strip " Read full review on TripAdvisor   11/20/2008 Vote      
8. Based on the reviews we read, my boyf made a reservation early one morning for NINE steakhouse for that night through the concierge, the guy was lovely and assured us that the reservation was made.
"Great atmoshere and value for money at the Palms " Read full review on TripAdvisor   6/3/2008 Vote      
9. The concierge was helpful and got us Celine tickets for the same day on Friday.
"Wouldn`t go back... I`ll go back to the Hard Rock or on the strip next time. " Read full review on TripAdvisor   7/11/2007 Vote      
10. Called Concierge, no answer.
"If you like to binge drink & brawl, this is for you! " Read full review on TripAdvisor   4/25/2012 Vote      
   
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