JW Marriott Hotel Washington DC, Washington DC, Service

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OpinionWell
Rank

28th

Out of 279

JW Marriott Hotel Washington DC	Average Price: $497 Check Rates

Hotel Class:

1331 Pennsylvania Avenue NorthWest

Washington DC, 20004 View map

4-Star Hotel Rank: 8 of 30
Average review rating: 4.59

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (35) , Travelocity (4) , TripAdvisor (612) , YahooTravel (81)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (28) bar (67) bath (16) bathroom (119) bed (105) bill (27) breakfast (153) charge (52) check in (72) check out (15) complimentary (13) concierge (114) cost (50) deal (42) dinner (54) downtown (18) fitness center (16) food (139) front desk (75) gym (24) hot tub (14) hotel (1080) housekeeping (24) lobby (182) location (471) lunch (21) manager (21) money (22) parking (70) pillow (39) pool (131) price (96) rate (113) recommend (69) restaurant (193) room (934) room service (52) service (233) sheets (12) shower (40) staff (269) street (76) suite (39) towel (26) valet (54) valet parking (25) value (22) view (179) walk (168) wireless (48)

Service

Appears in 233 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
clean (11) concierge (17) customer (23) desk (9) excellent (34) food (18) friendly (18) good (25) great (31) hotel (46) internet (10) location (18) most (13) nice (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was excellent.

"Great experience at JW Marriott " Read full review on TripAdvisor 5/13/2012 Vote

2. The service was excellent, except for getting your car from valet service - it took more than 20 mins.

"Solid Choice in NW DC " Read full review on TripAdvisor 5/7/2012 Vote

3. Otherwise, the service was excellent.

"Gorgeous hotel, can't wait to go back " Read full review on TripAdvisor 4/27/2012 Vote

4. service was excellent and the hotel was very convenient to the washington sights, being only a block from the white house and the mall.

"a nice anniversary stay in the city of washington " Read full review on TripAdvisor 4/27/2012 Vote

5. The service was very good.

"Solid, unspectacular Convention hotel " Read full review on TripAdvisor 4/25/2012 Vote

6. I do think that lower rates are available, and if you can get one then this is a good choice for convenience and service.

"Convenient but expensive " Read full review on TripAdvisor 4/21/2012 Vote

7. The room was a good size and I lucked out with a 7th floor room that allowed me to walk outside onto a service area, I was able to get fresh air and amazing scenery.

"Quality Hotel and Location " Read full review on TripAdvisor 4/19/2012 Vote

8. Every person we spoke to at this hotel was very professional and provided excellent service.

"Excellent location, rooms, and staff! " Read full review on TripAdvisor 4/15/2012 Vote

9. The service is great.

"Great Location...Wonderful staff.. Great Service " Read full review on TripAdvisor 4/9/2012 Vote

10. We only stay at Marriott properties and this was by far the best service imaginable.

"Wonderful! " Read full review on TripAdvisor 4/8/2012 Vote