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Rank
28th
Out of 279

JW Marriott Hotel Washington DC

Average Price: $497  
 
Hotel Class:
1331 Pennsylvania Avenue NorthWest
Washington DC, 20004 View map  
4-Star Hotel Rank: 8 of 30
Average review rating: 4.59
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (35) , Travelocity (4) , TripAdvisor (612) , YahooTravel (81)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 21 comments. 
25% wrote positive comments about manager
The following words were used in comments with Manager:
complain (2)   desk (4)   helpful (2)   hotel (6)   management (21)   night (2)   offers (2)    
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1. Also, I had TONS of stuff delivered tot he hotel, and Gina, the shipping manager, was fantastic.
"Really liked it: comfortable, clean, great staff, close to everything " Read full review on TripAdvisor   11/16/2011 Vote      
2. The manager came into our room and listened at how loud the people next door were.
"Great Staff " Read full review on TripAdvisor   5/18/2012 Vote      
3. When we brought a very dirty housekeeping situation to their attention, the hotel manager did very little to make us want to return there.
"Manager could care less " Read full review on TripAdvisor   4/22/2012 Vote      
4. The JW manager upgraded our room for all of our troubles.
"Terrible start to D.C. trip with a great ending! " Read full review on TripAdvisor   3/22/2012 Vote      
5. When we arrived at the JW Marriott after a rough night at the Courtyard and dealing with customer service on the phone, we were greeted by the manager in charge.
"Terrible start to D.C. trip with a great ending! " Read full review on TripAdvisor   3/22/2012 Vote      
6. After speaking with manager, Quinn, all was made right and the rest of the stay was pretty nice.
"Staying in DC " Read full review on TripAdvisor   10/21/2011 Vote      
7. Once we arrived we were greeted by the parking manager who got the car checked in ($44 per day/in-out privilege) and a bellman promptly unloaded the car and got us on our way.
"Good Hotel to see the sights with a young family. " Read full review on TripAdvisor   8/4/2011 Vote      
8. First stay ever where I havent seen a General Manager walking around and checking in on his/her guests.
"Disappointed in a JW Marriott Hotel " Read full review on TripAdvisor   8/2/2011 Vote      
9. After 3 days of waiting and $700 bill from a mechanic we were told that a manager will contact us.
"Worst experience ever " Read full review on TripAdvisor   8/25/2010 Vote      
10. I never asked to speak to the manager, nor did I even complain when this offer came out of the blue.
"Service and Location! " Read full review on TripAdvisor   8/7/2010 Vote      
   
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