JW Marriott Hotel Washington DC, Washington DC, Front Desk

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Rank

28th

Out of 279

JW Marriott Hotel Washington DC	Average Price: $497 Check Rates

Hotel Class:

1331 Pennsylvania Avenue NorthWest

Washington DC, 20004 View map

4-Star Hotel Rank: 8 of 30
Average review rating: 4.59

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (35) , Travelocity (4) , TripAdvisor (612) , YahooTravel (81)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (28) bar (67) bath (16) bathroom (119) bed (105) bill (27) breakfast (153) charge (52) check in (72) check out (15) complimentary (13) concierge (114) cost (50) deal (42) dinner (54) downtown (18) fitness center (16) food (139) front desk (75) gym (24) hot tub (14) hotel (1080) housekeeping (24) lobby (182) location (471) lunch (21) manager (21) money (22) parking (70) pillow (39) pool (131) price (96) rate (113) recommend (69) restaurant (193) room (934) room service (52) service (233) sheets (12) shower (40) staff (269) street (76) suite (39) towel (26) valet (54) valet parking (25) value (22) view (179) walk (168) wireless (48)

Front desk

Appears in 75 comments.

69% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (12) hotel (10) liked (6) management (3) nice (4) night (3) problem (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff very friendly & accomodating.

"Highly recommend " Read full review on TripAdvisor 4/25/2012 Vote

2. Our trip to DC was perfect, becuase of how nice the front desk people were.

"DC Trip " Read full review on TripAdvisor 4/14/2012 Vote

3. We were greeted by outstanding people at the front desk.

"Excellent DC Stay! " Read full review on TripAdvisor 4/12/2012 Vote

4. The lady helping us at the front desk when we arrived was not very aggressive finding another hotel for us to stay.

"Terrible start to D.C. trip with a great ending! " Read full review on TripAdvisor 3/22/2012 Vote

5. When I checked in, the front desk (who knew I was staying only one night) should have mentioned the situation and advised allowing plenty of extra time.

"Beautiful space; good option for DC " Read full review on TripAdvisor 3/17/2012 Vote

6. The front desk was very helpful and kind.

"Beyond Beautiful yet pricey " Read full review on TripAdvisor 2/21/2012 Vote

7. The staff at the front desk was very nice.

"Pathetic for a JW level hotel " Read full review on TripAdvisor 11/26/2011 Vote

8. The front desk and concierge serivce were very helpful.

"Outstanding Hotel! " Read full review on TripAdvisor 7/14/2011 Vote

9. The mini-bar is weight sensored, however if you don't realize that (like me), and pick everything up to look at it, the front desk staff is very helpful in taking those charges off your bill.

"Excellent Service - Beware Minibar " Read full review on TripAdvisor 6/13/2011 Vote

10. Front desk was fairly helpful.

"Great location " Read full review on TripAdvisor 5/29/2011 Vote