JW Marriott Hotel Washington DC, Washington DC, Concierge

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Rank

28th

Out of 279

JW Marriott Hotel Washington DC	Average Price: $497 Check Rates

Hotel Class:

1331 Pennsylvania Avenue NorthWest

Washington DC, 20004 View map

4-Star Hotel Rank: 8 of 30
Average review rating: 4.59

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (35) , Travelocity (4) , TripAdvisor (612) , YahooTravel (81)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (28) bar (67) bath (16) bathroom (119) bed (105) bill (27) breakfast (153) charge (52) check in (72) check out (15) complimentary (13) concierge (114) cost (50) deal (42) dinner (54) downtown (18) fitness center (16) food (139) front desk (75) gym (24) hot tub (14) hotel (1080) housekeeping (24) lobby (182) location (471) lunch (21) manager (21) money (22) parking (70) pillow (39) pool (131) price (96) rate (113) recommend (69) restaurant (193) room (934) room service (52) service (233) sheets (12) shower (40) staff (269) street (76) suite (39) towel (26) valet (54) valet parking (25) value (22) view (179) walk (168) wireless (48)

Concierge

Appears in 114 comments.

79% wrote positive comments about concierge

The following words were used in comments with Concierge:
disappoint (7) excellent (8) floor (8) friendly (10) good (5) great (11) helpful (29) hotel (15) lounge (28)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Concierge service was uneven: Rhaj was excellent, but a female concierge perfunctory and rude.

"Not the quality of a flagship " Read full review on TripAdvisor 5/14/2012 Vote

2. The Concierge Lobby was excellent; plenty of good food; if you were seriously on a budget you could realistically eat all your meals there, and the view is spectacular.

"Great Location " Read full review on TripAdvisor 5/10/2012 Vote

3. For elite members, the concierge lounge is the best I've been to.

"Gorgeous hotel, can't wait to go back " Read full review on TripAdvisor 4/27/2012 Vote

4. Concierge lounge offered wonderful brkfst items--eggs, bacon, smoked salmon & cereal toast etc. Great to visit in the evening as well.

"Highly recommend " Read full review on TripAdvisor 4/25/2012 Vote

5. We loved the location, the breakfast in the concierge lounge was excellent, and the kids loved the pool.

"Location and Service Are Great " Read full review on TripAdvisor 4/21/2012 Vote

6. During our visit, everyone was friendly and helpful, from the doormen to the men and women at the concierge desk.

"Convenient but expensive " Read full review on TripAdvisor 4/21/2012 Vote

7. If you are a elite gold and above, access to the concierge lounge is a great plus.

"Location Location Location " Read full review on TripAdvisor 4/11/2012 Vote

8. Raj was helpful at the concierge desk - I wish I'd taken his advice though instead of going to the place I already had in mind.

"Great location, friendly, helpful staff " Read full review on TripAdvisor 4/6/2012 Vote

9. Let me say that the one and only helpful concierge is Manuela.

"Very Good but could be Great " Read full review on TripAdvisor 3/20/2012 Vote

10. A few quibbles: I checked in around 7:30 p.m. and would have loved to consult the concierge but he/she was already off-duty, which is not very useful (wonderful service to offer, but isn't that a prime time to need a concierge?); having menus available in rooms for property restaurants would be helpful.

"Beautiful space; good option for DC " Read full review on TripAdvisor 3/17/2012 Vote