Austin Embassy Suites, Austin, Staff

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Rank

27th

Out of 287

Austin Embassy Suites	Average Price: $218 Check Rates

Hotel Class:

300 South Congress Avenue

Austin, 78704 View map

3-Star Hotel Rank: 9 of 77
Average review rating: 3.66

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (6) , MyTravelGuide (15) , Travelocity (5) , TripAdvisor (113) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (8) bar (13) bathroom (20) bed (27) bill (6) breakfast (97) charge (10) check in (15) check out (4) complimentary (8) cost (5) deck (4) decor (6) dinner (3) downtown (51) fee (3) food (19) front desk (25) hotel (215) housekeeping (5) lake (20) lobby (20) location (72) manager (11) neighborhood (3) parking (55) pillow (4) pool (23) price (9) rate (5) recommend (17) restaurant (26) room (178) room service (9) service (23) shower (17) shuttle (16) spa (3) staff (68) street (39) suite (81) to park (3) towel (4) valet (8) valet parking (4) value (8) view (15) walk (43) water pressure (4) wireless (13)

Staff

Appears in 68 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
clean (8) desk (9) excellent (4) extremely (3) free (7) friendly (18) good (3) great (5) helpful (15) hotel (16) location (5) management (3) nice (6) night (3) pleasant (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The nightly Manager's Reception is always nice, but the staff that were present both nights I was there seemed very unhappy to be there.

"Older hotel with updated rooms and a great location. " Read full review on TripAdvisor 5/7/2012 Vote

2. As for staff, very helpful and knowledgable.

"Friendly, peaceful, convenient " Read full review on TripAdvisor 4/21/2012 Vote

3. Pros: Exceptionally comfortable bed and high quality linen, very clean, large modern shower, helpful hotel staff, decent free breakfastCons: The passcode for the wifi changed often and we had to call reception every time to get the new one (a minor irritation).

"Excellent oasis amidst SXSW madness " Read full review on TripAdvisor 4/6/2012 Vote

4. Great made to order free breakfast was a nice working staff.

"Nice location " Read full review on TripAdvisor 3/7/2012 Vote

5. Welcoming staff, the rooms are beautiful and immaculate.

"Perfect Location, would definitely stay again " Read full review on TripAdvisor 3/1/2012 Vote

6. Staff was very helpful and friendly and location is perfect as you can easily walk to all of the popular neighborhoods.

"Perfect location, friendly service " Read full review on TripAdvisor 2/26/2012 Vote

7. Great staff.

"Great Stay...Construction Not So Much " Read full review on TripAdvisor 2/14/2012 Vote

8. The front desk staff was amongst the best at any Hilton property I've stayed.

"Great Stay...Construction Not So Much " Read full review on TripAdvisor 2/14/2012 Vote

9. The property reviews stated it was well kept and had excellent staff.

"Great Stay...Construction Not So Much " Read full review on TripAdvisor 2/14/2012 Vote

10. yes, the hotel is a bit aged, but clean and friendly staff.

"we were pleased... " Read full review on TripAdvisor 1/2/2012 Vote