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OpinionWell
Rank
27th
Out of 287

Austin Embassy Suites

Average Price: $218  
 
Hotel Class:
300 South Congress Avenue
Austin, 78704 View map  
3-Star Hotel Rank: 9 of 77
Average review rating: 3.66
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (6) , MyTravelGuide (15) , Travelocity (5) , TripAdvisor (113) , YahooTravel (7)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lobby
Appears in 20 comments. 
50% wrote positive comments about lobby
The following words were used in comments with Lobby:
clean (2)   computer (2)   drink (3)   good (2)   great (2)   guest (2)   hotel (5)   location (2)   nice (3)   quality (2)    
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1. The property has the Embassy open atrium and the lobby at the bottom, but happy hour presented a nice selection of beers and mixed drinks (the margarita and sangria made in-house were especially tasty) and breakfast was fantastic, as well.
"Delightfully surprised! " Read full review on TripAdvisor   5/15/2012 Vote      
2. They also had fresh coffee in the lobby until noon, which was great for when the breakfast ended at 11am.
"Clean Hotel, Nice Pre-Dinner Reception, Good Food " Read full review on TripAdvisor   1/23/2011 Vote      
3. She comped my internet for my entire 3 nite stay and gave me and my wife a voucher, for a free meal in the restaurant in the lobby which was good for $40, so in my opinion the staff did an excellent job in making up for the mistake.
"Awesome hotel with great service, promptly fixed a mistake that was made " Read full review on TripAdvisor   11/27/2010 Vote      
4. Wireless has a charge, but lobby computers are great for e-mail, directions, etc..
"Great for families &/or couples! " Read full review on Travelocity   6/1/2008 Vote      
5. The hotel is visibly older both in the lobby/reception area as well as outside however, the rooms appear to have been recently updated with new furniture, which was nice.
"Older hotel with updated rooms and a great location. " Read full review on TripAdvisor   5/7/2012 Vote      
6. Parking can be a little confusing at first, there is only a pull through area outside the lobby.
"A little old, but good location " Read full review on TripAdvisor   12/1/2011 Vote      
7. Unlike the lobby areas, the rooms were like stepping into a timewarp.
"Great staff with rooms that take you back to the '80's " Read full review on TripAdvisor   5/23/2011 Vote      
8. In the lobby, they have a small giftshop with sundries and essentials.
"Clean Hotel, Nice Pre-Dinner Reception, Good Food " Read full review on TripAdvisor   1/23/2011 Vote      
9. There are computers in the lobby and also in the business center for guest use.
"Great Customer Service at the ES " Read full review on TripAdvisor   3/17/2010 Vote      
10. Everytime I went down to the lobby I saw someone on staff polishing, vacumning, mopping---I felt that this was a very clean, friendly well located Hotel, we will be back soon and often.
"Loved every minute " Read full review on TripAdvisor   1/14/2010 Vote      
   
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