Hotel Edison, New York City, Staff

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Rank

111th

Out of 676

Hotel Edison	Average Price: $316 Check Rates

Hotel Class:

228 West 47TH Street

New York City, 10036 View map

3-Star Hotel Rank: 36 of 154
Average review rating: 3.67

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (51) , Expedia (93) , MyTravelGuide (1) , TripAdvisor (1135) , YahooTravel (83)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (30) bar (136) bath (62) bathroom (419) bathtub (20) bed (284) bill (26) breakfast (248) charge (41) check in (131) check out (35) closet (28) concierge (87) cost (52) deal (56) decor (81) dinner (31) discount (25) food (130) front desk (122) hotel (2423) housekeeping (30) lobby (212) location (1106) lunch (22) maid (21) maid service (12) manager (50) money (118) parking (24) pillow (52) price (358) rate (70) recommend (205) refund (13) restaurant (201) room (2334) service (201) sheets (49) shower (185) shuttle (24) staff (701) street (143) suite (100) towel (106) tub (19) value (129) view (84) walk (199) wireless (24)

Staff

Appears in 701 comments.

87% wrote positive comments about staff

The following words were used in comments with Staff:
clean (88) concierge (27) courteous (38) desk (69) excellent (29) friendly (252) good (56) great (75) helpful (244) hotel (190) lobby (24) location (77) nice (49) rude (35) secure (37) service (35)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Most of the staff were really friendly except for one of the ladies on the front desk with long dark hair - she wasn't friendly and quite robotic in how she talked to us.

"Don't listen to the bad reviews, great for the price and excellent location " Read full review on TripAdvisor 5/22/2012 Vote

2. The staff were friendly and very helpful at all times it was a pleasure to stay at the hotel and would stay there again and recomend to friends.

"Hotel Edison- Excellent " Read full review on TripAdvisor 5/20/2012 Vote

3. Just to say and no did not get paid for doing this reveiw!thankyou to all the staff for an enjoyable stay to a fab holiday.

"Hotel Edison- Excellent " Read full review on TripAdvisor 5/20/2012 Vote

4. - We were looking for something typically american where the locals would eat and on eof the bell boys recconmended Smiths Bar, beleive me it looks nothing speacial but the food and drink is good quality and reasonably priced and the staff are really nice too.

"Great Value right in the Middle of Times Square " Read full review on TripAdvisor 5/20/2012 Vote

5. This was our first trip to NYC and I had done a lot of investigating before booking The Hotel is in a superb location, smack bang in the Middle of Times Square yes I agree with all other reviewers it is Old and dated but it's kept very clean, and I found the staff friendly we paid extra for a delux Room and were given 705 on the 7th Floor, Check in was painless and the security factor of having to show your key card before accessing the lifts ws an added bonus.

"Great Value right in the Middle of Times Square " Read full review on TripAdvisor 5/20/2012 Vote

6. And the staff is cheerful and friendly.

"Times Square Gem " Read full review on TripAdvisor 5/18/2012 Vote

7. The staff were very friendly always willing to help.

"Fantastic location " Read full review on TripAdvisor 5/16/2012 Vote

8. All staff were friendly and polite.

"Location, Location, Location!!! " Read full review on TripAdvisor 5/12/2012 Vote

9. The room was comfortable, the price was right, the staff was friendly, the service was quick.

"Tremendous value, Comfortable, great location " Read full review on TripAdvisor 5/11/2012 Vote

10. Staff were courteous but one of the porters a bit surly when we had no cash on us at that time then because his attitude was shocking he got nothing at all.

"Fabulous holiday in the big apple!!! " Read full review on TripAdvisor 5/10/2012 Vote