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Hotel Edison
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OpinionWell
Rank
111th
Out of 676
Hotel Edison
Average Price: $316
Check Rates
Hotel Class:
228 West 47TH Street
New York City, 10036
View map
3-Star Hotel Rank:
36 of 154
Average review rating:
3.67
OpinionWell Value Index:
3
Traveler reviews analyzed:
BedBugRegistry
(
51
)
,
Expedia
(
93
)
,
MyTravelGuide
(
1
)
,
TripAdvisor
(
1135
)
,
YahooTravel
(
83
)
SAFE TO BOOK ?
(4/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
,
Renovation
.
Noise:
Recent comments
complained about noise.
Room Smell:
Recent comments
complained about room smell.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
Recent comments
complained about bed bugs.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(30)
bar
(136)
bath
(62)
bathroom
(419)
bathtub
(20)
bed
(284)
bill
(26)
breakfast
(248)
charge
(41)
check in
(131)
check out
(35)
closet
(28)
concierge
(87)
cost
(52)
deal
(56)
decor
(81)
dinner
(31)
discount
(25)
food
(130)
front desk
(122)
hotel
(2423)
housekeeping
(30)
lobby
(212)
location
(1106)
lunch
(22)
maid
(21)
maid service
(12)
manager
(50)
money
(118)
parking
(24)
pillow
(52)
price
(358)
rate
(70)
recommend
(205)
refund
(13)
restaurant
(201)
room
(2334)
service
(201)
sheets
(49)
shower
(185)
shuttle
(24)
staff
(701)
street
(143)
suite
(100)
towel
(106)
tub
(19)
value
(129)
view
(84)
walk
(199)
wireless
(24)
See more
Manager
Appears in 50 comments.
20% wrote positive comments about
manager
The following words were used in comments with
Manager:
complain
(3)
desk
(9)
extra
(3)
generous
(3)
guest
(3)
hotel
(8)
management
(55)
problem
(4)
reception
(4)
reviews
(3)
rude
(5)
staff
(7)
suite
(6)
well
(4)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
apologies but i lost the names of duty
manager
that morning and doorman but big thanks to front desk youssef and agnes in transportation who delt with us very well,cafe edison is a little gem,all the staff very friendly and there egg n bacon breakfast was exellent,first time ever as well exellent tvs in the rooms.
"edison hotel new york,yes please. "
Read full review
on
TripAdvisor
2/16/2012
Vote
2.
The General
Manager
, John Canavan, and his colleague, Katarina Sefrankova, are an excellent team in furnishing customer's needs beyond expectations.
"Loved the hotel and its staff "
Read full review
on
TripAdvisor
6/22/2011
Vote
3.
An unapologetic
manager
at my request did end up comping us the night and paid for me to dry clean all my clothing.
Read full review
4/23/2011
Vote
4.
Here I met the Guest Relations
Manager
, Gloria Pierrot.
"THE PERFECT SPOT "
Read full review
on
TripAdvisor
5/7/2012
Vote
5.
We managed to somehow how get it into a bin and I went down to reception with the cockroach bin and asked to speak to the
manager
.
"Cockroaches "
Read full review
on
TripAdvisor
4/7/2012
Vote
6.
We wanted to bring this to the attention of the staff to look at and the member of staff was extremely rude so I spoke to the
manager
and they said they would have a look.
"Cockroaches "
Read full review
on
TripAdvisor
4/7/2012
Vote
7.
When we reported it to the desk clerk who then notified the
manager
, she wanted to give us a free breakfast the next time we stay with them, which we will never do.
"Dirty, Dirty, Dirty "
Read full review
on
TripAdvisor
3/31/2012
Vote
8.
On attempting to discuss the situation with the assistant
manager
, she constantly spoke over me telling me she was trying to explain what the hotel policy was.
"Would not return!! "
Read full review
on
TripAdvisor
3/14/2012
Vote
9.
We were booked in by the 'assistant
manager
' who booked us into a double room with a pull out sofabed (I was travelling with my sister and my father) on explaining that this room was unsuitable and on producing the email confirming the booking I had made for a specfic type of room, the assistant
manager
told me over and over again that the hotel did not operate a policy where the would guarantee a specific room and the member of staff who sent me the email was wrong to do so.
"Would not return!! "
Read full review
on
TripAdvisor
3/14/2012
Vote
10.
On asking, again, to see 'the'
manager
, the assistant
manager
went into a back office and reappered five or so mins later when she, in a very unfriendly manner, told me she had a suite with three beds she would move us to, excellent, I thought.
"Would not return!! "
Read full review
on
TripAdvisor
3/14/2012
Vote
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