9. Yeah the rooms are slightly run down, could do with a lick of paint and maybe an extractor fan in the bathroom (as after 2 people have had showers on a morning theres a few drops of water drippin on you from the ceiling!but at the end of the day that's nothing major) Bellhops incredibly friendly and only charge 50 cents per bag if you need them to look after them when you check out, felt incredibly safe at the hotel and in New York in general and would stay there again no questions.