Anaheim Hilton, Anaheim, Staff

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Rank

4th

Out of 158

Anaheim Hilton	Average Price: $204 Check Rates

Hotel Class:

777 Convention Way

Anaheim, 92802 View map

3-Star Hotel Rank: 1 of 25
Average review rating: 3.25

OpinionWell Value Index: 6

Traveler reviews analyzed: MyTravelGuide (2583) , Travelocity (15) , TripAdvisor (781)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (47) balcony (34) bar (92) bathroom (183) bed (144) bill (33) breakfast (230) charge (89) check in (195) complimentary (30) concierge (44) cost (88) deal (58) decor (33) dinner (29) downtown (33) fee (84) fitness center (32) food (208) front desk (129) gym (33) hot tub (34) hotel (1559) housekeeping (50) lobby (273) location (178) manager (44) money (54) parking (329) pillow (48) pool (304) price (149) rate (105) recommend (84) restaurant (211) room (1564) room service (75) service (276) shower (85) shuttle (174) staff (299) street (68) suite (61) to park (31) towel (48) valet (52) value (54) view (217) walk (281) wireless (52)

Staff

Appears in 299 comments.

90% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (11) clean (21) courteous (15) desk (29) excellent (12) extremely (12) food (11) friendly (91) good (16) great (24) helpful (78) hotel (80) housekeeping (14) location (12) most (10) nice (25) pleasant (14)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. ProsVery easy to get back and forth to Disney via the ShuttleClean FacilityVERY kind staff- Particularly Tam Albertson who tried to help me out in a pinch when my iPhone broke.

"Okay hotel, but Great Front Desk Manager " Read full review on TripAdvisor 5/20/2012 Vote

2. Overall: The staff/ good location/clean and nice facility can even out the cons.

"Okay hotel, but Great Front Desk Manager " Read full review on TripAdvisor 5/20/2012 Vote

3. However, they were wonderful staff and they moved us to another room the next day which was quiet, no running water in the AC unit and no bathroom exhaust fan running.

"The wrong/right room " Read full review on TripAdvisor 5/17/2012 Vote

4. All in all, great staff, the property offers a lot but the rooms are questionable and we heard numerous other guest complaining and/or asking for room changes.

"The wrong/right room " Read full review on TripAdvisor 5/17/2012 Vote

5. I think your hotel experience can make or break your vacation, as having recently having a terrible experience at another hotel chain in Moab, I am thankful to find a hotel that takes customer care and makes it their top priority, as well as cleanliness and a well trained staff.

"Hits the ball out of the Park! " Read full review on TripAdvisor 5/2/2012 Vote

6. The cleaning staff was friendly and happy to supply extra towels.

"Hits the ball out of the Park! " Read full review on TripAdvisor 5/2/2012 Vote

7. Thanks so much to the Hilton's staff for making our vacation absolutley perfect.

"fantastic! " Read full review on TripAdvisor 4/30/2012 Vote

8. There are few times in your life where you can experience perfection intesified from the previous days stay but the Hilton achives it first with their staff, and secondly with their property.

"fantastic! " Read full review on TripAdvisor 4/30/2012 Vote

9. Overall, the convention staff were very helpful and attentive.

"Great Service but a little older property " Read full review on TripAdvisor 4/27/2012 Vote

10. My summary: pleased with the hotel/amenities/location & absolutely impressed with staff & food.

"Great service, good food & good location. " Read full review on TripAdvisor 4/26/2012 Vote