Anaheim Hilton, Anaheim, Service

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Rank

4th

Out of 158

Anaheim Hilton	Average Price: $204 Check Rates

Hotel Class:

777 Convention Way

Anaheim, 92802 View map

3-Star Hotel Rank: 1 of 25
Average review rating: 3.25

OpinionWell Value Index: 6

Traveler reviews analyzed: MyTravelGuide (2583) , Travelocity (15) , TripAdvisor (781)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (47) balcony (34) bar (92) bathroom (183) bed (144) bill (33) breakfast (230) charge (89) check in (195) complimentary (30) concierge (44) cost (88) deal (58) decor (33) dinner (29) downtown (33) fee (84) fitness center (32) food (208) front desk (129) gym (33) hot tub (34) hotel (1559) housekeeping (50) lobby (273) location (178) manager (44) money (54) parking (329) pillow (48) pool (304) price (149) rate (105) recommend (84) restaurant (211) room (1564) room service (75) service (276) shower (85) shuttle (174) staff (299) street (68) suite (61) to park (31) towel (48) valet (52) value (54) view (217) walk (281) wireless (52)

Service

Appears in 276 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
excellent (21) food (20) friendly (16) good (40) great (35) guest (13) helpful (14) hotel (80) internet (18)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The shuttlebus service is great, the breakfast buffet is excellent (though impossible to find cereal not sugar coated) and the pool and kids playground is great.

"Great value for money " Read full review on TripAdvisor 5/6/2012 Vote

2. When you wake up in the morning the Hilton kicks it up a notch further by taking care of your meals (buffet or continental) with top notch service from Arlene Sulluvan,Jesus Liseau,Salvador Villa and an army of other staff that I can't put a name to.

"fantastic! " Read full review on TripAdvisor 4/30/2012 Vote

3. Inside you will come accross Barbara Standley (concierge) and she will give you first class service for atending to any of your travel needs from shuttles,daytrips, to florists.

"fantastic! " Read full review on TripAdvisor 4/30/2012 Vote

4. The food was amazing and the service was even better.

"fantastic! " Read full review on TripAdvisor 4/30/2012 Vote

5. The service at the hotel is excellent from the moment they open the car door for you to when you leave.

"Great Service but a little older property " Read full review on TripAdvisor 4/27/2012 Vote

6. Exceptional service comfortable rooms, value depends on what you end up paying.

"Great location " Read full review on TripAdvisor 4/27/2012 Vote

7. Excellent customer service is very hard to come by these days.

"Above and beyond... " Read full review on TripAdvisor 4/14/2012 Vote

8. Our next issue was service, comfort and ambiance.

"Great Hotel Near Disneyland " Read full review on TripAdvisor 4/14/2012 Vote

9. Compared to the other options in the area, I believe it's the best option since since the service is excellent, it offers plenty of amenities from a great pool to a very relaxing spa.

"One of the better options in Anaheim for business or families " Read full review on TripAdvisor 4/13/2012 Vote

10. Unfortunate things were room selection, view, and lack of reasonable service and amenities.

"Clean rooms, no decent amenities or service. " Read full review on TripAdvisor 4/12/2012 Vote