Anaheim Hilton, Anaheim, Front Desk

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Rank

4th

Out of 158

Anaheim Hilton	Average Price: $204 Check Rates

Hotel Class:

777 Convention Way

Anaheim, 92802 View map

3-Star Hotel Rank: 1 of 25
Average review rating: 3.25

OpinionWell Value Index: 6

Traveler reviews analyzed: MyTravelGuide (2583) , Travelocity (15) , TripAdvisor (781)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (47) balcony (34) bar (92) bathroom (183) bed (144) bill (33) breakfast (230) charge (89) check in (195) complimentary (30) concierge (44) cost (88) deal (58) decor (33) dinner (29) downtown (33) fee (84) fitness center (32) food (208) front desk (129) gym (33) hot tub (34) hotel (1559) housekeeping (50) lobby (273) location (178) manager (44) money (54) parking (329) pillow (48) pool (304) price (149) rate (105) recommend (84) restaurant (211) room (1564) room service (75) service (276) shower (85) shuttle (174) staff (299) street (68) suite (61) to park (31) towel (48) valet (52) value (54) view (217) walk (281) wireless (52)

Front desk

Appears in 129 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (6) charged (9) desk (133) free (6) friendly (16) good (8) helpful (17) hotel (17) lobby (8) management (10) nice (6) night (8) pleasant (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They are friendly and willing to help from the moment you pull up outside to the front desk and the service in their restaurant.

"Best of the best! " Read full review on TripAdvisor 5/8/2012 Vote

2. The front desk personnel was always friendly and happy to help with any questions we had.

"Hits the ball out of the Park! " Read full review on TripAdvisor 5/2/2012 Vote

3. The Service was fast and super friendly the front desk and cleaning staff were very outgoing and accommodating.

"Good Service and Great Views " Read full review on TripAdvisor 3/30/2012 Vote

4. Mathew at the front desk was very helpful saving the day by making the suggestion and providing assistance in making this happen.

"Good alternitive to a Park property " Read full review on TripAdvisor 3/4/2012 Vote

5. Every time I had contact with the front desk I received very professional, friendly and helpful service which can be rare with a property as large and busy as this one is.

"Good alternitive to a Park property " Read full review on TripAdvisor 3/4/2012 Vote

6. My friend spoke to front desk about our issues.

"Super Close to Convention and Disney " Read full review on TripAdvisor 2/29/2012 Vote

7. Front desk gave us a complementary $75 credit to use throughout the hotel.

"Super Close to Convention and Disney " Read full review on TripAdvisor 2/29/2012 Vote

8. The front desk personnel are nice.

"Great View of Disney and the fireworks " Read full review on TripAdvisor 2/18/2012 Vote

9. Pleasant front desk staff, nice clean room.

"Good stay " Read full review on TripAdvisor 1/8/2012 Vote

10. Best thing, the concierge service was well run, front desk was excellent and in general the staff were very good.

"Reasonable hotel, quite expensive (Wifi) " Read full review on TripAdvisor 11/22/2011 Vote